Operations Supervisor

Atmos Energy; Radford (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Atmos Energy in Radford, VA is seeking a Field Operations Leader to oversee service, maintenance, meter reading, leak surveys, corrosion, measurement, instrumentation, and controls. You will supervise budgets, schedule jobs with engineering, and coordinate across departments to protect customers and the system.

The role requires a Bachelor's in business or related field (or GED with experience) and a valid driver's license, plus strong leadership, communication, and data-analysis skills; expect

Qualifications

• Bachelor's degree in Business Administration or related field and three years of related experience; or
• GED with five years of related experience.
• Valid driver's license.

Responsibilities

• Assures safe operations protecting employees, the system, and the public.
• Oversees service, construction/maintenance, meter reading, and leak survey activities.
• Manages budgets, monitors expenditures, and conducts annual performance reviews.
• Ensures compliance with laws and company audits and regulatory requirements.
• Maintains productivity and safety; delivers training programs for performance.
• Coordinates material/personnel to meet regulatory and customer safety needs.
• Responds to inquiries/complaints; coordinates emergency response and leak management.
• Prepares records and reports including surveys, procedures, and compliance reviews.
• Acts as a champion for safety, wellness, and shareholder engagement.
• Collaborates with other departments to align goals and share best practices.
• Reviews previous day's work for quality control and continuous improvement.
• Performs field visits to support team operations.
• Establishes relationships with developers, home builders, contractors, and development groups; educates customers on safety and reliability of natural gas.
• Provides 24-hour on-call support for emergencies.

Skills

Leadership

Budgeting

Regulatory compliance

Safety leadership

Training

Communication

Field operations

Emergency response

Analytical skills

Education

Bachelor's degree in Business Administration

GED with five years related experience

Valid driver's license

Job description

THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION

Primary Duties

• 1.Assures all activities are performed regarding safe operational practices and procedures to protect employees, the system, and the public.
• 2.Oversees functional areas including service, construction/maintenance, meter reading, leak survey, corrosion, measurement, instrumentation, and controls.
• 3.Manages multiple budgets; monitors actual vs. budgeted expenditures; conducts annual performance reviews of assigned employees.
• 4.Monitors federal/state laws and company standards to assure compliance with internal/external audits and regulatory requirements.
• 5.Maintains standards of productivity and safety; conducts training programs to improve performance and assure compliance.
• 6.Coordinates material and personnel requirements to meet regulatory compliance and customer safety; collaborates with engineering to schedule jobs.
• 7.Responds to customer inquiries/complaints, coordinates emergency response and leak management activities.
• 8.Prepares and maintains records/reports including annual surveys, procedures, and compliance reviews.
• 9.Promotes company vision, strategy, and wellness/safety initiatives; acts as a champion for public/shareholder engagement.
• 10.Assures all work is following policies, procedures, regulations, and laws.
• 11.Collaborates regularly with other departments to align goals and share best practices.
• 12.Reviews prior day's work for quality control and continuous improvement.
• 13.Participates in on-call rotation if applicable.
• 14.Performs field visits to maintain visibility and support team operations.
• 15.Establishes and maintains healthy business relationships with area developers, home builders, contractors, and economic/industrial development groups. Educates existing and potential customers on the safety, affordability, reliability, and efficiency of natural gas.
• 16.Provides 24-hour on-call support for emergency response and incident reporting.
• 17.Other job duties as assigned.

THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION

Educational/Experience Level:

• 1. Bachelor's degree in Business Administration or a related field and three years of related experience; or
• 2. A general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED) and five years of related experience.
• 3. Valid driver's license.

Communication Skills:

Requires the ability to provide explanations of technical or other complex matters to people with little or no background in the area under discussion.

Numeric Skills:

Requires the ability to perform analyses involving ratios, percentages and simple statistical methods and/or make calculations to reconcile financial statements and accounts.

Computer Skills:

Requires basic computer skills to create standardized documents, reports, or graphics using various software.

Work Conditions:

Works in both an indoor and outdoor environment. Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.

Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Job Family:

Field Operations Leaders