Operations Supervisor

CVS Health; Nashua (NH); On-site; USD 23,000 - 33,000; Part time

Job summary

CVS Health in Nashua, NH is seeking an Operations Supervisor to support the store management, drive execution, and strengthen customer loyalty through service excellence.

The role leads store activities when no manager is onsite, coordinates opening/closing procedures, and mentors staff while upholding confidentiality and merchandising standards.

Qualifications

• Demonstrated deductive reasoning and analytical skills.
• Excellent communication, supervision and influencing abilities.
• Willing to work a flexible part-time schedule including early mornings and weekends.

Responsibilities

• Assist CVS Store Management in planning and store execution.
• Lead store operations when no manager is onsite.
• Provide customer service and resolve questions and issues.
• Coach colleagues and provide feedback to improve performance.
• Ensure confidentiality of customer data and maintain standards.
• Price merchandise, stock shelves and manage weekly promotions.

Skills

Deductive reasoning

Analytical skills

Advanced communication

Supervision

Education

High School diploma or equivalent

Job description

We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

Management

• Work effectively with store management and store crews

• Supervise the store's crew through assigning, directing and following up of all

• activities

• Effectively communicate information both to and from store management and crews

Customer Service

• Assist customers with their questions, problems and complaints

• Promote CVS customer service culture. (Greet, offer help, and thank)

• Handle all customer relations issues in accordance with company policy

• and promote a positive shopping experience for all CVS customers

Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)

• Maintain customer/patient confidentiality

Merchandise/Presentation

• Price merchandise

• Stock shelves

• Support the planning, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise

• Support the planning, execute the display and maintenance of off-shelf merchandise

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.

• Advanced communication skills, supervision, and influencing skills

• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is:

• $16.50 - $24.00

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/19/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.