Operations Supervisor

ODW Logistics; Lockbourne (OH); On-site; USD 55,000 - 65,000; Full time

Job summary

ODW Logistics, a people-focused 3PL, is seeking an Operations Supervisor to coordinate daily warehouse activities and ensure the efficient flow of goods to meet customer needs. You will oversee multiple departments, schedule workloads, coach staff, and lead improvement projects using lean principles to enhance accuracy, safety, and profitability.

Minimum qualifications include 1+ year supervisor experience and a Bachelor’s degree or equivalent; proficiency in Microsoft Office and warehouse

Qualifications

• 1+ year(s) of supervisor experience or equivalent work experience.
• Bachelor’s degree or equivalent education/work experience preferred.
• Proficiency in Microsoft Office tools preferred.
• Advanced knowledge of warehouse management systems preferred.

Responsibilities

• Oversee multiple employees in a multi-faceted environment to complete inbound, stocking, picking, packing, inventory, shipping and return processing activities.
• Regulate daily workload and assign productivity goals based on customer’s demands.
• Train, coach, engage and develop employees on efficient work methods and safety.
• Interview, hire and/or promote, onboard and train employees.
• Advocate and support corporate training programs for direct reports to enable career progression.
• Manage hourly employee scheduling through workforce management software (UKG).
• Monitor hourly employee performance, year-end reviews, scheduling and development meetings.
• Lead team projects to improve operational efficiency and customer profits using lean principles.
• Maintain knowledge of contractual requirements and KPIs.
• All other duties as assigned.

Skills

Problem solving

Verbal and written communication

Interpersonal skills

Leadership

Teamwork

Education

Bachelor’s degree or equivalent education/work experience

Tools

Microsoft Office

Warehouse management systems

Job description

ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider committed to delivering seamless end-to-end supply chain solutions. Our extensive range of services include supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions.

The Operations Supervisor is expected to coordinate and oversee the daily activities of the warehouse to ensure the efficient flow of goods and meet organizational needs. This position is responsible for overseeing employees in multiple warehousing departments to ensure the operation is ran in a company-relevant and cost-efficient manner.

Essential Responsibilities

• Oversee multiple employees in a multi-faceted environment to complete inbound, stocking, picking, packing, inventory, shipping and return processing activities
• Regulate daily workload and assign productivity goals based on customer’s demands
• Train, coach, engage and develop employees on efficient work methods aimed at improving the accuracy, efficiency, profitability, safety and security of the operation
• Interview, hire and/or promote, onboard and train employees to sustain a successful onboarding experience
• Advocate and support corporate training programs for direct reports to prepare team members for career path progression opportunities
• Manage hourly employee scheduling through workforce management software (UKG)
• Monitor hourly employee performance, year-end reviews, scheduling and one-on-one developmental meetings
• Drive continuous improvement efforts in your warehouse by leading team projects to improve operational efficiency and customer profits in conjunction with lean management principles
• Maintain knowledge of contractual requirements regarding execution of services and Key Performance Metrics detailing the measurement of our performance
• All other duties as assigned

Minimum Qualifications

These may be representative, but not all-inclusive of those commonly associated with this position.

Education & Experience

• 1+ year(s) of supervisor experience or equivalent work experience preferred
• Bachelor’s degree or equivalent education/work experience preferred
• Proficiency in Microsoft Office tools preferred
• Advanced knowledge of warehouse management systems preferred

Capabilities

• Problem-solving and critical thinking skills
• Excellent verbal, written and interpersonal skills
• Ability to present information and respond to questions from various individuals
• Conflict management skills
• Valuable relationship-building and collaborative skills
• Thrive in a fast-paced environment

Physical & Mental Requirements

• Hear, read and comprehend, write and communicate
• Frequently sit, type and perform repetitive wrist motion
• Continuously stand, walk, bend, squat/kneel, twist/turn or reach on even and uneven surfaces
• Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities
• Use material handling equipment that must be operated according to specific operation procedures
• Spend 50 – 75% of time on warehouse floor in fast-paced environment

The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OUR VALUES

Pillared on our core values, we strive for collective growth and reaching our highest potential. We are dedicated to helping our teammates experience fulfillment through their individual strengths and innovative ideas.

Respect | Give and it will be given.

We treat others as we want to be treated. We cannot control events, but we can control our response. We build respect through honesty, fairness, and integrity.

Trust | Earned over time.

We do what we say we will do. We are clear, direct, and honest. We seek to understand and be understood.

Team | Accomplish more together.

We work hard toward a common goal. We desire to make everyone successful. We achieve the best results as a team.

Opportunity | Realize your potential.

We believe all people have significance and potential. We understand work and life are integrated and we value both. We strive to make an impact in the world around us.

EQUAL OPPORTUNITY EMPLOYER

ODW Logistics is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at ODW Logistics are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. ODW Logistics will not tolerate discrimination or harassment based on any of these characteristics.

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, success profile characteristics or qualifications required of employees assigned to this job. Management retains the discretion to add to or change the duties of the position at any time.

Experience Fulfillment At Odw Logistics.

ODW Salary Level Range 13

Salary Pay Range $55,000 to $65,000