Operations Supervisor

Securitas Inc.; Lafayette (IN); On-site; USD 53,000 - 55,000; Full time

Job summary

Securitas USA in Lafayette, IN is seeking an Operations Supervisor to oversee security operations across multiple client sites. You will supervise officers and field supervisors, ensure post orders are followed, and build strong client relationships through regular reviews.

We value leadership, clear communication, and a commitment to exceptional service. The role involves scheduling, coaching, and developing staff, with opportunities to drive site security plans and start-ups.

Qualifications

• 1+ year of security operations experience (or equivalent).
• High School Diploma or GED; Associate’s Degree preferred.
• Strong leadership, communication, and customer service skills.
• Ability to plan, organize, and problem-solve in fast-paced environments.
• Must pass background check and drug screening.

Responsibilities

• Supervise security officers and Field Supervisors across multiple locations.
• Conduct site inspections and ensure post orders are followed.
• Build strong client relationships through regular communication and service reviews.
• Support new client start-ups and help shape site security plans.
• Coach, train, and develop staff; assist with corrective actions when needed.
• Manage schedules, staffing, and labor costs to ensure smooth operations.
• Review reports, maintain payroll accuracy, and complete required documentation.
• Respond to emergencies or incidents as needed.
• Ensure compliance with company policies, safety standards, and legal requirements.

Skills

Leadership

Communication

Customer service

Planning

Organizational skills

Problem-solving

Reliable transportation

Education

HS Diploma/GED

Job description

Operations Supervisor

Wage: $53,000-55,000/year

Work Experience

• Prior security experience preferred
• Prior supervisor or manager experience preferred
• Prior military or law enforcement preferred

About the Role

We’re hiring an Operations Supervisor to oversee security operations across multiple client sites. If you’re a natural leader with strong communication skills and a passion for delivering exceptional service, this role puts you right in the center of daily operations and team success.

What You’ll Do

• Supervise security officers and Field Supervisors across multiple locations
• Conduct site inspections and ensure post orders are followed
• Build strong client relationships through regular communication and service reviews
• Support new client start-ups and help shape site security plans
• Coach, train, and develop staff; assist with corrective actions when needed
• Manage schedules, staffing, and labor costs to ensure smooth operations
• Review reports, maintain payroll accuracy, and complete required documentation
• Respond to emergencies or incidents as needed
• Ensure compliance with company policies, safety standards, and legal requirements

What We’re Looking For

• 1+ year of security operations experience (or equivalent)
• High School Diploma or GED (Associate’s Degree preferred)
• Strong leadership, communication, and customer service skills
• Ability to plan, organize, and problem-solve in a fast-paced environment
• Reliable transportation and communication
• Must be 18+ and legally eligible to work in the U.S.
• Must pass background check and drug screening

Physical & Work Requirements

• Ability to remain calm during emergencies or high‑pressure situations
• Regular driving required
• Occasional walking, bending, kneeling, or lifting up to 25 lbs
• Ability to handle confidential information professionally
• On-call availability for urgent situations

Why Join Us?

You’ll step into a key leadership role where you can grow your management skills, build client relationships, and make a meaningful impact on daily operations.

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].