Operations Supervisor

Keurig Dr Pepper; Knoxville (TN); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Disability Coverage

Paid Time Off (including vacation and

401(k) with company match

Tuition Reimbursement

Mileage Reimbursement

Job summary

Keurig Dr Pepper in Knoxville, TN is seeking an Operations Supervisor to lead a team of about 25 manufacturing associates in a TPM-based, highly automated setting. You will drive safety, quality, and productivity while reducing costs and improving processes.

The role requires hands-on leadership, coaching, and cross-functional collaboration across Maintenance, Quality, Materials, and Distribution to optimize uptime and efficiency. Strong problem-solving and Kaizen mindset preferred.

Qualifications

• Minimum of 5 years of manufacturing experience or experience in a similar production environment.
• At least 3 years of leadership experience supervising teams of 10 or more in a Lean manufacturing environment.
• Experience with Microsoft Office and SAP or similar manufacturing systems.

Responsibilities

• Lead a team of approximately 25 operations associates through hiring, onboarding, coaching, performance management, development, and recognition.
• Drive best-in-class performance across safety, quality, delivery, cost, and productivity metrics.
• Promote a culture focused on achieving zero injuries through safety observations, audits, training, and regulatory compliance.
• Ensure consistent product quality by leading right-first-time execution, layered process audits, and root cause corrective actions.
• Partner with Maintenance, Quality, Materials, and Distribution teams to maximize equipment uptime through TPM and preventive maintenance practices.
• Lead continuous improvement initiatives that increase efficiency, reduce waste, improve material flow, and lower operating costs.
• Support a mini-Business Unit (mBU) structure and Highly Effective Team model within a TPM environment.
• Facilitate operational meetings including production planning, TPM, site leadership, and employee communications.
• Utilize structured problem-solving techniques and data-driven decision making to improve operational performance.
• Carry out leadership responsibilities in accordance with company policies, TPM principles, and applicable regulations.

Skills

Leadership

Manufacturing experience

Problem solving

Tools

SAP

Microsoft Office

Job description

Job Overview:

This role is aligned to the Coffee Operating Unit

Location: 3109 Plant Water Road,Knoxville,Tennessee,37914

Shift & Schedule: Full-Time | 5:00 PM – 5:30AM | Friday-Sunday

Flexibility to work overtime, weekends, and holidays as needed is required.

As an Operations Supervisor, you will lead and develop a team of approximately 25 manufacturing associates in a highly automated, TPM-based production environment. You will foster a culture of safety, quality, accountability, and continuous improvement while partnering cross-functionally to optimize production efficiency, reduce costs, and deliver exceptional operational performance.

This role is ideal for a hands‑on leader who enjoys coaching teams, solving problems, driving process improvements, and achieving results in a fast‑paced manufacturing environment.

Responsibilities

• Lead a team of approximately 25 operations associates through hiring, onboarding, coaching, performance management, development, and recognition.

• Drive best-in-class performance across safety, quality, delivery, cost, and productivity metrics.

• Promote a culture focused on achieving zero injuries through safety observations, audits, training, and regulatory compliance.

• Ensure consistent product quality by leading right-first-time execution, layered process audits, and root cause corrective actions.

• Partner with Maintenance, Quality, Materials, and Distribution teams to maximize equipment uptime through TPM and preventive maintenance practices.

• Lead continuous improvement initiatives that increase efficiency, reduce waste, improve material flow, and lower operating costs.

• Support a mini-Business Unit (mBU) structure and Highly Effective Team model within a TPM environment.

• Facilitate operational meetings including production planning, TPM, site leadership, and employee communications.

• Utilize structured problem‑solving techniques and data‑driven decision making to improve operational performance.

• Carry out leadership responsibilities in accordance with company policies, TPM principles, and applicable regulations.

Leadership Expectations

Successful leaders in this role will:

• Foster a culture of trust, collaboration, and employee engagement.

• Set clear goals and hold teams accountable for achieving results.

• Develop employees through regular coaching and feedback.

• Encourage innovation and continuous learning.

• Create an inclusive, safe, and respectful work environment.

• Build strong cross‑functional partnerships across the organization.

Total Rewards:

• Targeted annual compensation range of $80,000–$100,000.

• This is a salaried, exempt position paid biweekly. Compensation is competitive and commensurate with experience.

Benefits (Effective Day One, Where Applicable):

• Medical, Dental, and Vision Insurance

• Disability Coverage

• Paid Time Off (including vacation and sick leave)

• 401(k) with company match

• Tuition Reimbursement

• Mileage Reimbursement

Benefits are subject to eligibility requirements and applicable collective bargaining agreements.

Requirements:

• Minimum of 5 years of manufacturing experience or experience in a similar production environment.

• At least 3 years of leadership experience supervising teams of 10 or more employees in a Lean manufacturing environment.

• Experience with Microsoft Office and SAP or similar manufacturing systems.

• Ability to spend significant time on the manufacturing floor, including standing and walking throughout the shift.

Preferred Skills

• Strong leadership and people development skills.

• Experience in Lean Manufacturing, TPM, Kaizen, Six Sigma, and continuous improvement methodologies.

• Knowledge of 5S, autonomous maintenance, planned maintenance, visual management, and Kaizen event leadership.

• Strong mechanical aptitude and troubleshooting abilities.

• Excellent communication, organization, and problem‑solving skills.

• Experience conducting root cause analysis and implementing sustainable corrective actions.

• Ability to manage multiple priorities in a fast‑paced manufacturing environment.

• Self‑motivated with high integrity and a collaborative, team‑oriented mindset.

Company Overview:

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, A&W®, Peñafiel®, GHOST®, 7UP®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single‑serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.

We strive to be an employee of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well‑being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation and growth. Will you join us?

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.