Operations Supervisor

AIT Worldwide Logistics, INC.; Itasca (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Bonus program

Medical

Dental

Vision

401(k)

Paid time off

Employee support

Job summary

AIT Worldwide Logistics in Itasca, IL is seeking an Operations Supervisor to lead training and development, assign work, and act as a resource to staff and network partners globally.

You will manage shipment processing, optimize routes, coordinate pickups, and build strong relationships with service providers to ensure timely, cost effective moves while upholding safety and QA standards.

Qualifications

• High School Diploma or GED (Required).
• 3+ years experience in freight forwarding or transportation (Required).
• AS400, Cargowise, McLeod and MS Office proficiency preferred.

Responsibilities

• Responsible for Operations and service level of logistics, ensuring cost effective, timely movement of products inbound and outbound.
• Supervise staff directly or through coaching on performance, assignments, coaching and training.
• Coordinate product pickups and deliveries with transportation companies and drivers.
• Communicate with trucking companies, customers, brokers, and vendors to optimize quotes and carrier selection.
• Analyze orders to meet customer needs with lowest transportation cost while satisfying AIT requirements.
• Oversee daily routes and schedules, track shipment progress and manage cartage setup.
• Lead staff with sound judgment, adapt communication to audience, and maintain vendor relationships.

Skills

AS400

Cargowise

McLeod

Microsoft Office

Education

High School Diploma or GED

Job description

Operations Supervisor

ID: 2026-8066

Position Type: Regular Full-Time

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

The Operations Supervisor will be responsible for training and developing employees, assigning work to others and acting as a resource to the employees. Additionally, this role involves managing relationships with service providers and partners throughout the globe, being the liaison for vendors to manage shipment bookings, ensuring timely transfers from logistics providers' warehouses and onward to final destinations, as appropriate. This role will also assist as needed to complete the work of the department in addition to daily shipment processing.

Responsibilities

• Responsible for the Operations and Service level of the logistics operations by providing cost effective, efficient and traceable movement of AIT's products both in-bound and out-bound
• Supervise all staff directly or through supervision through team coaching on performance, job assignments, coaching, training, etc
• Arrange product pickups and deliveries with transportation companies and route drivers accordingly
• Actively communicate and build strong partnerships with trucking companies, internal/external customers, customs brokers, sales forces and vendors. Including but not limited to: receiving shipping quotes and deciding on the best carriers based on cost, availability and reliability
• Tend to customer needs by analyzing and researching orders. Ensure that lowest cost transportation is used to satisfy both customer and AIT's needs.
• Supervise daily routes/schedules of shipments and deliveries, track progress of shipments and manager cartage set up of operations over the weekend
• Ability to administer and supervise; exercise judgement in appraising situation and making decisions to staff management
• Ability to tailor communication (both written and verbal) according to appropriate audience
• Establish and maintain effective working relationships with employees and vendors
• Demonstrate leadership through work ethic and high performance
• Ensure safe working environment through consistent practice of safety programs and procedures
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

Education

• High School Diploma or GED (Required)

Experience

• 3+ years experience in freight forwarding or transportation (Required)

Knowledge, Skills, and Abilities

• AS400 Medium
• Cargowise Medium
• McLeod Medium
• Microsoft Office Suite Medium

What AIT Can Offer You

• In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position).
• Medical
• Prescription
• Health Savings Account
• Flexible Spending Accounts
• Dental
• Vision
• Life
• AD&D
• Disability
• Supplemental Health
• Employee Support
• Paid Parental Leave
• Pet Insurance
• 401(k)
• Tuition Reimbursement
• Up to 20 days of vacation (depending on tenure)
• 2 personal days
• 1 floating holiday
• 5 sick days
• 5 volunteer hours
• 6 company holidays (plus Veterans Day for Veterans) annually

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.