Operations Supervisor

Central Transport; Effingham (IL); On-site; USD 60,000 - 75,000; Full time

Job summary

Central Transport is seeking a Dispatcher to lead a team of drivers and dock staff in our Effingham, IL operation. You will coordinate load plans, monitor safety and performance, and ensure timely, accurate dispatch across our network.

The role emphasizes strong leadership, communication, and a high aptitude for technology, with a typical 50-hour workweek and shifts that may include nights or weekends as required.

Qualifications

• Experience in managing a team, preferably in transportation operations.
• Prior management, dispatch and/or dock experience in LTL trucking is preferred.
• Strong leadership including hiring, coaching and mentoring.
• Willingness to work 50 hours per week and varied shifts.

Responsibilities

• Communicate with drivers during pickup and delivery routes.
• Create and assign load plans to driving staff.
• Monitor trailer load safety (cube/weight) across routes.
• Provide leadership to drivers, dock workers and dock hands.
• Ensure safety and compliance with DOT/OSHA standards.
• Maintain operational efficiency and service quality.

Skills

Team management

Dispatcher experience

Leadership

Customer service

Technology aptitude

Multi-tasking

Communication skills

Willing to work 50 hrs/wk

Education

Associate or Bachelor’s Degree

Job description

Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they’ve ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company.

Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance.

Shift: Monday-Friday: 9am-7pm

Salary: $60,000-$75,000 + up 10% bonus potential

Dispatcher

Ideal Candidate Requirements

• Experience in managing a team, preferably in transportation operations
• Prior management, dispatch and/or dock experience required, preferably in LTL trucking industry
• Must have strong leadership skills including the ability to hire, coach, counsel, train, and mentor employees
• Desire to surround customer with excellence in service
• High aptitude for technology
• The ability to multi-task while being detail oriented
• Excellent written, listening and verbal communication skills
• Must be willing to work 50 hours/week average
• Must be able to work any shift including nights and/or weekends and in any weather condition
• Must be capable of working under tight time constraints in a high pressure environment with multiple priorities
• An associates or Bachelor’s Degree, preferred but not required

Duties include, but are not limited to

• Constant communication with roughly 25 company drivers during pickup and delivery routes.
• Create and assign load plans to driving staff.
• Ensure proper load of carriers by monitoring the cube and weight of trailers
• Provide leadership and accountability to a team of drivers, dock workers and dock hand.
• Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded.
• Maintain a safe work environment compliant with state and federal DOT/OSHA standards.
• Ensure company operational model compliance.
• Support a culture of excellence in quality of product to internal and external customers