Operations Supervisor

Hispanic Alliance for Career Enhancement; Carpinteria (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits package

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Pharmacy is seeking an Operations Supervisor in Carpinteria, California. The role involves leading store operations in the absence of management, ensuring excellent customer service, and supervising store crew activities. Candidates should possess strong communication, analytical, and influencing skills, as well as the ability to work a flexible full-time schedule. The position offers a competitive benefits package and requires a high school diploma or equivalent. The pay range for this position is not explicitly stated but varies based on experience and other factors.

Qualifications

• Ability to work a full-time flexible schedule including early morning, overnight, and weekend shifts.
• Experience as a retail supervisor preferred.

Responsibilities

• Support CVS Store Management in planning and driving store execution.
• Lead store and supervisory staff in the absence of the manager.
• Assist customers and promote CVS customer service culture.

Skills

Deductive reasoning ability

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Influencing skills

Education

High School diploma or equivalent

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and store crews.
   • Supervise the store’s crew through assigning, directing and following up of all activities.
   • Effectively communicate information both to and from store management and crews.
2. Customer Service
   • Assist customers with their questions, problems and complaints.
   • Promote CVS customer service culture (greet, offer help, and thank).
   • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
   • Provide colleagues personalized customer service feedback and coaching (e.g., myImpact coaching; myCustomer feedback; personal observations).
   • Maintain customer/patient confidentiality.
3. Merchandise/Presentation
   • Price merchandise.
   • Stock shelves.
   • Support the planning, execution of displays, sign and inventory of weekly, promotional, and seasonal merchandise.
   • Support the planning, execution of the display and maintenance of off‑shelf merchandise.

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision, and influencing skills.
• Ability to work a full‑time flexible schedule, including early morning, overnight, and weekend shifts, and to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $0.00 - $0.00. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Benefits

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 07/11/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.