Operations Supervisor

CVS Health; California; In loco; USD 26.000 - 39.000; Part-time

Vantaggi offerti da questo lavoro

Dental benefits

Vision benefits

Employee discounts

Wellness resources

Benefits eligibility

Descrizione del lavoro

CVS Health is seeking an Operations Supervisor to support the Store Management team in planning and driving store execution and performance. When there is no manager onsite, you lead the store and supervisory staff, ensuring opening and closing procedures are completed and operations run smoothly.

You will supervise crews, assist customers, and help maintain store merchandising and displays while upholding CVS customer service standards.

Competenze

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Mansioni

• Manage and support store operations alongside store management.
• Deliver exceptional customer service and handle customer questions and complaints according to policy.
• Assist in merchandise presentation, pricing, stock, and weekly/promotional displays.

Conoscenze

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Influencing skills

Flexible schedule

Formazione

High School diploma or equivalent

Descrizione del lavoro

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• 1. Management Work effectively with store management and store crews Supervise the store's crew through assigning, directing and following up of all activities Effectively communicate information both to and from store management and crews
• 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture. (Greet, offer help, and thank) Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) Maintain customer/patient confidentiality
• 3. Merchandise/Presentation Price merchandise Stock shelves Support the planning, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise Support the planning, execute the display and maintenance of off-shelf merchandise

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

28

Time Type

Part time

Pay Range

The typical pay range for this role is: $18.90 - $27.90 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This part-time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 12/13/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.