Operations Supervisor

Dayton Freight Lines; Bowling Green, Northern (KY, KY); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) plan

Paid holidays

Paid vacation and personal days

Modern facilities

Job summary

Dayton Freight Lines is seeking an Operations Supervisor to plan, schedule, coordinate and implement efficient routing of freight. You will oversee staff performance, ensure safety compliance, and maintain strong customer communication in a busy service center environment.

The role requires leadership of drivers and dockworkers, program oversight for operational standards, and proactive problem solving to keep operations economical and error-free.

Qualifications

• Knowledge of the LTL/ transportation industry and operations.
• Experience supervising drivers and dockworkers.
• Familiarity with the Service Center area and surrounding geography.

Responsibilities

• Compile production and service records and measure conformance to standards.
• Inspect and measure performance of personnel to improve operations.
• Review logs and reports and coordinate scheduling and support needs.
• Set up appointment freight deliveries.
• Assist billing, rating, manifesting and analysis of freight weight and size.
• Maintain excellent communication with customers.
• Assist training, development and evaluation of staff performance.
• Recruit, interview, hire and develop service center personnel.
• Ensure premises are protected and maintained.
• Investigate incidents and support corrective actions.
• Follow DOT, EPA, ICC and OSHA safety rules and regulations.
• Facilitate information meetings with service center teams.
• Handle special assignments as directed.

Skills

LTL/ Transportation knowledge

Managed drivers and dockworkers

Geographical area knowledge

Job description

Overview

As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers’ freight in an error-free manner.

Responsibilities

• Compile production and service records and measure conformance to standards
• Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations
• Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements
• Set up appointment freight deliveries
• Perform and or assists with billing, rating, manifesting and analysis of freight weight and size
• Maintain excellent communication with external and internal customers
• Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation
• In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel
• Ensure that Service Center premises are protected and maintained
• Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies
• Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations
• Assist with the facilitation of information meetings with Service Center team members
• Effectively handle special assignments as directed

Qualifications

• Knowledge of the LTL/ Transportation Industry
• Has managed Drivers and Dockworkers
• Knowledge of the surrounding geographical area to the Service Center

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Clean, late model equipment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days

Physical Demands

This position requires the ability to perform a combination of administrative and operational duties in an office and dock environment. Duties may include standing and walking for extended periods, pushing or pulling equipment, operating material-handling equipment, and occasionally assisting with physical dock tasks such as handling freight and related materials. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.