Operations Supervisor

cswg; Bethlehem (Northampton County); On-site; USD 52,000 - 76,000; Full time

Job summary

C&S Wholesale Grocers, LLC is seeking a Warehouse Supervisor to oversee daily shift operations in a fast-paced, safety‑minded grocery warehouse environment, including freezer and perishable zones. You will lead 15+ associates, enforce quality, safety and sanitation standards, and collaborate with the Shift Manager on performance development.

The role requires 2–5 years of related warehouse experience, experience with Warehouse Management Systems, and strong people management skills.

Qualifications

• 2-5 years related warehouse experience; Team Lead or Supervisory experience managing 15+ associates desired.
• Exposure to Warehouse Management Systems and related tooling a plus.
• Strong leadership, coaching and safety-first mindset.

Responsibilities

• Supervise daily activities of Warehouse Associates in order fulfillment and general warehouse operations.
• Instruct staff on quality, safety and sanitation practices and monitor adherence.
• Collaborate with Shift Manager on PDPs; coach and mentor for performance improvement and retention.
• Manage KPIs: Safety, Retention, Productivity, Budget and Quality (Shrink).
• Conduct safety, quality and operational audits; document findings and take corrective actions.

Skills

People management

Dependable

Deadline oriented

Education

Associate Degree - General Studies

Bachelor's Degree - General Studies

General Equivalency Diploma - General Studies

High School Diploma - General Studies

Tools

Warehouse Management Systems

Voice recognition

Inventory control

Labor management

Job description

Position Overview

As Warehouse Supervisor, you will operate in a safe, yet an extremely high paced, fluid environment. At the core, you must have the ability to safely optimize people and technology while ensuring quality in everything we do. You are responsible for the daily oversight of operations of the warehouse employees and to ensure compliance with all company policies.

Job Description

Description Effectively and safely supervise the day-to-day shift operations of one or more warehouse areas of responsibility (AOR). Warehouse functions may include: selecting, loading, shipping, receiving, safety, sanitation, replenishment and product storage processes in a Grocery, Perishables or Freezer Warehouse environment.

• Manage and supervise the daily activities of Warehouse Associates in the fulfillment of customer orders and general warehouse operations
• Instruct and provide oversight to Warehouse Associates in the proper execution of all established quality, safety and sanitation practices of warehouse operations
• Collaborate with Shift Manager in the development of employee performance development plans (PDPs); Coach, mentor and guide Associates in the execution of PDPs; Utilize progressive coaching and counseling concepts according to established policies and procedures to provide continuous feedback on performance, increase employee retention and improve employee relations.
• Manage to set KPI's: Safety, Retention, Productivity, Budget and Quality (Shrink)
• Use discretion and judgment to conduct a variety of Safety, Quality, Shrink and Operational audits and encourage a sense of responsibility and ownership in the results of these audits in Associates
• Conduct accident investigation per company guidelines, and use judgment and discretion to make findings and document them

Travel Required:No

• Environment Warehouse : Freezer (-20F to 0F)
• Warehouse : Perishable Warehouse (28F to 60F)
• Warehouse : Store/Grocery Warehouse (50F to 90F)

Skills Specialized Knowledge

Special Skills : People management, dependable, and deadline oriented.

Physical abilities: : Safely and efficiently move merchandise weighing up to 60lbs., stand/walk for up to 10-12 hrs.

Other: :

Years Of Experience 2-5

related warehouse experience; Team Lead or Supervisory experience managing 15+ associates is highly desired; Exposure to Warehouse Management Systems; voice recognition, inventory control, labor management is a plus

Qualifications

Associate Degree - General Studies, Bachelor's Degree - General Studies, General Equivalency Diploma - General Studies, High School Diploma - General Studies

Company

C&S Wholesale Grocers, LLC

About Our Company

C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.

Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.