Operations Supervisor

AmeriPro Health; Barnwell (SC); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

PTO 2 weeks

Comprehensive benefits

Employer 401(k) match

Tuition reimbursement $5k

Job summary

AmeriPro Health is seeking an Operations Supervisor to oversee daily EMS field operations in the absence of senior management. This role ensures coverage, adherence to protocols, and efficient deployment while liaising with Training, CQI, Payroll, HR, Billing, and Communications.

The position requires strong leadership, organizational skills, and the ability to respond to critical incidents. A valid Paramedic license, NREMT certification, and current CPR/BLS/ACLS/PALS are required.

Qualifications

• Minimum of 2 years EMS field experience.
• High school diploma, GED, or equivalent qualification.
• Current State Paramedic licensure in good standing and NREMT certification (if required by state).
• Current CPR, BLS, ACLS, PCC/PALS, PHTLS/BTLS certifications.

Responsibilities

• Oversee day-to-day EMS field operations in the absence of senior management.
• Ensure field employees have the required equipment to perform essential duties.
• Coordinate with Training, CQI, Payroll, Human Resources, Billing, and Communications.
• Prepare paperwork for mechanical breakdowns, accidents, exposures, daily shift activities, and other incidents.
• Maintain the daily schedule and address discrepancies.
• Respond to scenes with crews and coordinate ambulance transport in mass casualty incidents.

Skills

Leadership

Organizational skills

Communication

English proficiency

Education

Paramedic licensure

NREMT certification

High school diploma or GED

Job description

Overview

Ameripro Health is seeking an Operations Supervisor that will oversee daily EMS field operations in the absence of senior management. This role ensures adequate coverage, compliance with protocols, and operational efficiency while serving as a liaison between field staff and other departments. The position requires strong leadership, organizational skills, and the ability to respond to critical incidents when needed.

Why Choose AmeriPro

At AmeriPro Health, you are at the heart of everything we do! Thrive here with industry-leading pay from day one, comprehensive benefits, clear career pathways, on-going training, and a supportive environment where your expertise is valued. Powered by innovative, cutting-edge technology and state-of-the-art ambulances, you will have the tools to focus on what matters saving lives and shaping the future of healthcare. Join AmeriPro and be part of a forward-thinking team redefining EMS through innovation and a relentless commitment to excellence!

Compensation & Benefits

• Competitive compensation
• Personal Time Off starting at 2 weeks and increasing with tenure
• Expansive benefits package including Medical, Dental, Vision, Short-term Disability, Life, Accident and Critical Illness and Hospital Indemnity
• Employer paid Basic Life and AD&D
• Employer $600 contribution to HSA with an HDHP
• 401(k) Employer Match of 50% up to first 6% of eligible compensation
• Employee Assistance Programs (EAP)
• $5,000 Tuition Reimbursement for Professional Development
• Opportunities for career Advancement
• Flexible Scheduling Options

Key Responsibilities

• Supervises day-to-day field operations staff in the absence of senior management.
• Ensures field employees have the required equipment to perform essential duties.
• Serves as liaison for field staff to other departments (Training, CQI, Payroll, Human Resources, Billing, Communication).
• Prepares paperwork for mechanical breakdowns, accident investigations, exposures, daily shift activities, and other incidents.
• Maintains the daily schedule and addresses discrepancies.
• Maintains training, maintenance, and state specific records.
• Ensures all units have adequate supplies and orders them as needed.
• Ensures employees consistently adhere to policies, procedures, guidelines, directives and standards.
• Ensures Patient Care Protocols are adhered to.
• Assists the Director in evaluating employee performance, maintains attendance records, and ensures certifications are current.
• Supervises and monitors overall deployment and efficiency of the established system.
• Performs duties outlined in the Paramedic Job Description as required.
• Aligns functions with established financial and operational plans to achieve cost effectiveness and efficient management.
• Responds to the scene of calls with crews, assuming transport sector officer and coordinating ambulance transport in the event of a mass casualty incident.
• Responds as the closest resource on calls and fulfills mandatory response needs based on acuity of call.

Physical Requirements

• Regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Frequently required to stand and walk.
• Occasionally required to sit, climb, stand, or balance.
• Frequently lifts and/or moves up to 180 pounds and occasionally lifts and/or moves up to 300 pounds with assistance from others.
• Specific vision requirements include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Qualifications

• Excellent organizational and leadership skills.
• Effective written and verbal skills, including proper spelling and grammar.

Certification & Licensure Requirements

• Minimum of 2 years of experience, preferably in the EMS field.
• High school diploma, GED, or equivalent qualification.
• Current State Paramedic licensure in good standing.
• Current National Registry NREMT certification (if required by state).
• Current CPR, BLS, ACLS, PCC/PALS, PHTLS/BTLS certifications.
• Valid State driver's license.
• FEMA IS Certifications (IS-100, IS-200, IS-700, IS-800).
• Current Ventilator certification with required renewal every three years.
• Strong leadership and proven ability to collaborate in a team.
• Proficient verbal and written communication skills, with the ability to comprehend and execute instructions in English.

Equal Opportunity Employer Statement

It is the policy of AmeriPro Health to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran or military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. AmeriPro Health supports veterans, provides reasonable accommodations for individuals with a disability, and maintains a workplace free from harassment/retaliation.

Schedule

Mon-Fri, Weekends & Nights (as required by business need).