Operations Supervisor

CVS Health Corporation; Barnstable County (MA); On-site; USD 23,419 - 35,817; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation is seeking an Operations Supervisor in Barnstable County, Massachusetts. This role is crucial for managing store execution and performance while focusing on customer service excellence. The Operations Supervisor will supervise staff and oversee all aspects of store operations.

The ideal candidate should have strong analytical and communication skills, and flexibility in scheduling is required. This full-time position offers a competitive salary and a comprehensive benefits package.

Qualifications

• Ability to work a full-time flexible schedule including early morning, overnight, and weekend shifts.
• Experience as a retail supervisor is preferred.

Responsibilities

• Supervise store crew and manage store operations.
• Assist customers with inquiries and maintain customer service standards.
• Support merchandising and presentation tasks in the store.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision skills

Influencing skills

Education

High School diploma or equivalent

Job description

## Operations SupervisorApplyremote type: On-Sitelocations: MA - South Dennistime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: September 2, 2026 (30+ days left to apply)job requisition id: R0964940We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.**Position Summary**An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.Essential Functions:1. Management* Work effectively with store management and store crews* Supervise the store’s crew through assigning, directing and following up of allactivities* Effectively communicate information both to and from store management and crews2. Customer Service* Assist customers with their questions, problems and complaints* Promote CVS customer service culture. (Greet, offer help, and thank)* Handle all customer relations issues in accordance with company policyand promote a positive shopping experience for all CVS customersProvide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)* Maintain customer/patient confidentiality3. Merchandise/Presentation* Price merchandise* Stock shelves* Support the planning, execute the displays, sign and inventory of weekly,promotional, and seasonal merchandise* Support the planning, execute the display and maintenance of off-shelf merchandise**Required Qualifications*** Deductive reasoning ability, analytical skills and computer skills.* Advanced communication skills, supervision, and influencing skills* Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise**Preferred Qualifications*** Experience as a retail supervisor**Education**High School diploma or equivalent preferred but not required.**Anticipated Weekly Hours**40**Time Type**Full time**Pay Range**The typical pay range for this role is:$17.00 - $26.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.**Great benefits for great people**We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.This full‐time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‐being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Additional details about available benefits are provided during the application process and on Benefits Moments.We anticipate the application window for this opening will close on: 09/02/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.