Operations Supervisor

Orion Talent; Allentown (Lehigh County); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Employer-paid medical, dental, vision,

Disability & life insurance

Employee-funded pre-tax health options

PTO, sick leave, and paid holidays

Job summary

SIMCO Electronics is seeking an experienced Operations Supervisor to lead day-to-day operations of our calibration and repair laboratory in Phoenix. This leadership role requires a technically strong, results-driven professional who thrives in a fast-paced, highly regulated environment.

You will manage laboratory operations, ensure customer satisfaction, and drive financial performance, while overseeing technical and administrative staff and maintaining accreditations.

Qualifications

• 10+ years in Calibration & Repair
• PMEL or equivalent training preferred
• 2+ years in a supervisory role
• Strong leadership and communication skills

Responsibilities

• Lead daily operations of calibration and repair lab
• Oversee staff including supervisors and non-exempt employees
• Manage P&L; budgets and variable expenses
• Drive operational efficiencies to reduce costs
• Maintain ISO/IEC 17025, UKAS, KEMA accreditations
• Collaborate with customers, sales, and leadership
• Support Regional Director/VP on initiatives

Skills

Leadership

Customer service

P&L management

Team development

MS Office

Communication

Calibration & repair industry

Strategic thinking

Education

PMEL or equivalent technical training

Tools

MS Office

Job description

Travel to customer sites as needed

SIMCO Electronics is seeking an experienced Operations Supervisor to lead day-to-day operations of our commercial calibration and repair laboratory in Phoenix. This is a leadership role for a technically strong, results-driven professional who thrives in a fast-paced, highly regulated environment.

What You’ll Do

As the Operations Supervisor, you will be responsible for managing laboratory operations while ensuring customer satisfaction, operational excellence, and financial performance.

Key responsibilities include:

• Lead by example and embody company's Mission in Service
• Manage daily operations of the calibration and repair laboratory
• Own P&L responsibility, managing budgets and variable expenses
• Oversee technical and administrative staff, including supervisors and non-exempt employees
• Drive operational efficiencies to reduce costs and improve service performance
• Maintain and expand laboratory accreditations and scope (ISO/IEC 17025, UKAS, KEMA)
• Resolve complex technical issues related to TMDE
• Maximize utilization of laboratory assets and recommend capital acquisitions
• Collaborate with customers, sales teams, and corporate leadership
• Support Regional Director/VP on key initiatives and strategic projects

What We’re Looking For

• 10+ years of experience in the Calibration & Repair industry
• Strong technical background in:
• Physical Dimensional
• General Test Equipment Calibration
• PMEL or equivalent technical training highly preferred
• 2+ years in a supervisory or section lead role
• Proven experience managing a technical service organization
• Strong leadership, communication, and team-development skills
• Proficient in MS Office applications
• Ability to motivate teams and drive results independently

Competitive salary: $90k–$100k

Employer-paid medical, dental, vision, disability & life insurance

Employee-funded pre-tax health options

PTO, sick leave, and paid holidays

Leading provider of calibration and software services for test and measurement instruments used by technology-driven organizations worldwide. We are committed to quality, innovation, and exceptional customer service.