Operations Staff - Landmark Credit Union Live

Live Nation Entertainment; Milwaukee (WI); On-site; USD 18,000 - 26,000; Part time

Job summary

Live Nation Entertainment in Milwaukee is seeking an Operations Event Staff member to assist with the setup and tear down of events, and handle general building operations. You will work directly with the Ops Manager and team to execute day-of-show tasks, maintain safety and guest experience, and ensure adherence to Live Nation policies while supporting Special Events as scheduled.

Candidates should be able to lift 45 lbs, communicate in English, stay calm in crises, and collaborate with staff

Qualifications

• High school diploma or equivalent required.
• Ability to communicate effectively in English.
• Ability to perform under pressure and in crises, keeping composure.

Responsibilities

• Perform day-of-show duties with Ops Manager and Ops Supervisor.
• Follow up with Services teams to ensure service standards.
• Perform opening/running/closing duties per Live Nation policy.
• Maintain line of sight/atmosphere control and report issues.
• Stay current on Standard Operating Procedures.
• Turn in all lost and found items to Box Office.
• Ensure proper line of sight during guest contact.
• Collaborate with the M.O.D. to resolve guest issues.
• Work Special Events scheduled throughout the venue.

Skills

English Proficiency

Crisis management

Team communication

Guest interaction

Education

High school diploma

Job description

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB

US Concerts is seeking an Operations Event Staff member. This person will focus on the operational set up, tear down of events as well as general building operations.

WHAT THIS ROLE WILL DO

• Works directly with the Ops Manager and Ops Supervisor to perform day of show duties
• Follow up with Ops Manager and Supervisor Services teams to ensure that service standards are met
• Perform opening/running/closing duties according to Live Nation policy
• Maintain line of sight/atmosphere control by circulating through work area and reporting any issues encountered
• Keep current on all Standard Operating Procedures
• Turn in all lost and found articles to Box Office
• Ensure proper line of sight maintenance by all staff at all points of guest contact
• Work with the M.O.D. to resolve any and all guest issues
• Required to work Special Events that are scheduled throughout the venue

WHAT THIS PERSON WILL BRING

• Must have high school diploma or equivalent.
• Ability to communicate effectively in English.
• Ability to effectively perform in crises and work under pressure without the loss of composure.
• Ability to memorize, recollect, and quickly retrieve relevant information.
• Ability to interact effectively and calmly with angry or emotional patrons and employees during intensely aggravated circumstances.
• Ability to walk, stand, lift at least 45 lbs., reach, pull, push, grasp and drag.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality,or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.