Operations Specialist I, Community Solutions

Spectrum; Stamford (CT); On-site; USD 60,000 - 97,000; Full time

Job summary

Spectrum, a leading communications provider, seeks an OpsSpctI, Comm Sol to oversee Multi-Dwelling Unit (MDU) contracts, maintain contract records, and deliver responsive service to clients and internal teams.

The role involves administering the MDU contracts program, tracking activity, preparing documentation, reviewing contracts for signature, and coordinating with finance on payments; travel may be required.

Qualifications

• Bachelor’s degree in business or equivalent industry/contract experience.
• 2–4+ years of real estate or telecom industry experience.
• Ability to read, write, speak and understand English.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
• Understanding of telecommunications laws and regulations.
• Knowledge of cable billing systems such as ICOMS.
• Strong verbal and written communication ability.
• Ability to interact with peers, clients and professionals.
• Negotiation skills and sound judgment.
• Ability to prioritize tasks and maintain professionalism under pressure.

Responsibilities

• Administer and maintain the MDU contracts program and database for Right-of-Entry and Bulk agreements.
• Manage contract files to ensure accuracy and completeness for risk analysis.
• Prepare and validate documentation for new and existing agreements based on established criteria.
• Track project activity, report progress to leaders and coordinate with internal teams and outside organizations.
• Review and approve contracts for signature, ensuring compliance with Spectrum policies.
• Track and manage door fees, revenue sharing and payments, collaborating with finance as needed.
• Prepare, notarize and record contracts and easements, representing Spectrum to agencies and clients.

Skills

MS Office

Excel

Word

PowerPoint

English proficiency

ICOMS knowledge

Contract negotiation

Communication

Education

Bachelor’s degree in business

Contract experience

Tools

ICOMS cable billing system

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Looking to play a key role in managing telecommunications contracts for residential properties? Spectrum seeks an OpsSpctI, Comm Sol to oversee Multi-Dwelling Unit (MDU) contracts, maintain accurate records and deliver excellent service to clients and internal teams. Your skills will ensure the smooth execution of agreements and safeguard Spectrum’s interests in every project.

How You’ll Make an Impact

• Administer andmaintainthe MDU contracts program and database for Right-of-Entry and Bulk agreements
• Manage contract files to ensure accuracy and completeness for risk analysis
• Prepare andvalidatedocumentation for new and existing agreements based on established criteria
• Track project activity, report progress to leaders and coordinate with internal teams and outside organizations
• Review and approve contracts for signature, ensuring compliance with Spectrum policies
• Track and manage door fees, revenue sharing and payments, collaborating with finance as needed
• Prepare,notarizeand record contracts and easements,representingSpectrum to agencies and clients

Working Conditions

• Office environmentwith travel asrequired

What You’ll Bring to Spectrum

Required Qualifications

Education

• Bachelor’s degree in business or equivalent industry or contract experience

Experience

• 2-4+years of real estate or telecom industry experience

Skills

• Ability to read, write,speakand understand English
• Proficiencyin Microsoft Office applications including Excel,Wordand PowerPoint
• Understandingof telecommunications laws and regulations
• Knowledgeof cable billing systems such as ICOMS
• Strong verbal and written communication ability
• Ability to interact with peers,clientsand professionals
• Negotiation skills and sound judgment
• Skill in prioritizing tasks andmaintainingprofessionalism under pressure

Preferred Qualifications

Experience

• 2-4+years of experience with automated reporting and analysis applications
• 2-4+years of experience with contracts strongly preferred

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $60,400.00 and $96,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.