Operations Specialist - Finance

cw; Chicago (IL); On-site; USD 77,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement savings plans

Life and disability insurance

Job summary

Cushman & Wakefield in Chicago is seeking an Operations Specialist - Finance to support regional financial management, compile and report revenue and expense projects, and ensure adherence to financial processes.

You will manage AP/AR, track contract asset due dates, assist with deal and commission management, prepare forecasts, and collaborate with revenue accountants to maintain accurate financial records. The role emphasizes process improvement and compliance.

Responsibilities

• Manage accounts payable and accounts receivable, including invoice processing, collections, reconciliations, and expense coding.
• Track contract asset due dates, coordinate with brokers and the Deal Desk, and process write-offs as needed.
• Support dunning, check processing, DFC billing, OTT monitoring, and journal entry submissions.
• Compile and forecast revenue and expense projects; review pipeline reports with operations teams to improve accuracy.
• Partner with revenue accountants on deal and commission management activities.
• Perform fee share reconciliations and ensure accurate broker contract splits, BDAs, and draws.
• Investigate variances to budget, identify cost-saving opportunities, and recommend process improvements.
• Establish and document consistent accounting processes to support long-term operational efficiency.
• Respond to data and reporting requests from leadership, finance, and accounting.
• Manage client fee share account requests and submit to accounting for processing.
• Confirm wire/ACH instructions and initiate refunds as required.
• Review revenue vs. forecast at month-end, follow up on unbooked deals, and liaise with teams on deal progress.
• Perform other duties as assigned.

Job description

Job Title

Operations Specialist - Finance

Job Description Summary

The Financial Operations Specialist supports the financial management of the region and reports directly to the Director of Operations. This role is responsible for compiling and reporting on revenue and expense projects, ensuring adherence to established financial and operational processes, and coordinating deal and commission management activities. The Specialist plays a key role in maintaining process consistency, supporting compliance, and contributing to efficient financial operations, including accounts payable (AP) and accounts receivable (AR) activities.

Key Responsibilities

• Manage accounts payable and accounts receivable, including invoice processing, collections, reconciliations, and expense coding.
• Track contract asset due dates, coordinate with brokers and the Deal Desk, and process write-offs as needed.
• Support dunning, check processing, DFC billing, OTT monitoring, and journal entry submissions.
• Compile and forecast revenue and expense projects; review pipeline reports with operations teams to improve accuracy.
• Partner with revenue accountants on deal and commission management activities.
• Perform fee share reconciliations and ensure accurate broker contract splits, BDAs, and draws.
• Investigate variances to budget, identify cost-saving opportunities, and recommend process improvements.
• Establish and document consistent accounting processes to support long-term operational efficiency.

Additional Responsibilities

• Respond to data and reporting requests from leadership, finance, and accounting.
• Manage client fee share account requests and submit to accounting for processing.
• Confirm wire/ACH instructions and initiate refunds as required.
• Review revenue vs. forecast at month-end, follow up on unbooked deals, and liaise with teams on deal progress.
• Perform other duties as assigned.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 76,585.00 - $90,100.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail] . Please refer to the job title and job location when you contact us.

INCO: "Cushman & Wakefield"