Operations Specialist (Cleaner)

Throne Labs; New York (NY); On-site; USD 4,684,000 - 5,621,000; Full time

Benefits offered by this job

PTO

Paid Sick Leave

Paid Parental Leave

Health Insurance

Dental Insurance

Vision Insurance

Equity

401(k) Plan

EAP

Disability Insurance

Life Insurance

AD&D Insurance

Workers’ Compensation

Legal Insurance

Job summary

Throne Labs is seeking Operations Specialists (Cleaners) for its New York City launch. You will keep Thrones clean, stocked, and well maintained, inspect and troubleshoot user-reported issues, and document work via mobile apps.

The role offers an hourly base of $23.98 plus $12.25 per hour in fringe benefits, with eligibility for a comprehensive benefits package and equity.

Qualifications

• Excellent communication skills, with the ability to report issues clearly and coordinate effectively with the operations team.
• Strong adherence to safety protocols, ensuring the safe handling and disposal of waste materials.
• Ability to work independently, manage time effectively, and prioritize tasks efficiently.
• Physical ability to perform manual labor, including lifting.
• Comfortable working in outdoor/public environments and interacting positively with users.
• Valid driver's license and clean driving record.
• A smartphone with data/internet access, and able to multitask with several mobile apps.

Responsibilities

• Create a great experience for Throne users by keeping units clean, stocked, and well maintained
• Visit Thrones to inspect and troubleshoot user-reported issues
• Use mobile applications to navigate workload and communicate effectively
• Help track, monitor, and organize inventory (cleaning supplies, tools, parts)
• Keep common warehouse space clean and organized
• Diligently document work performed using mobile applications
• Effectively communicate and work with all local operations teammates
• Share feedback and ideas for product and process improvements
• Safely drives & operates company vehicles (where applicable)

Skills

Communication

Safety compliance

Time management

Physical stamina

Public outdoor work

Driver's license

Mobile apps

Job description

About Throne

Throne is a fast growing Series B startup transforming public infrastructure by delivering clean, safe, smart restrooms to cities, transit agencies, and public spaces. With flagship customers like LA Metro, Caltrain, Berkeley, Ann Arbor, Beverly Hills and Washington DC, we’re rapidly scaling and preparing for multi-city expansion in 2026 - 2027.

We recognize an unspoken problem: that better bathroom accommodations are sorely needed in most cities. Public and retail bathrooms are neither positioned to meet demand, nor incentivized to provide the quality experience people deserve.

Our mission is to provide peace of mind to the millions of people who set out on an adventure on any given day. That adventure may be big or small. It may involve taking your toddler to the park, driving a stranger to the airport, running a half marathon, or exploring a new city for the first time.

About the Job

Ahead of our launch in New York City, Throne is looking for Operations Specialists (Cleaners) to join our team, reporting to the NYC Operations Manager. As an Operations Specialist / Cleaner, you will contribute to the operations team’s day-to-day success by keeping Thrones in a clean and well-maintained condition and performing a variety of tasks in the field and warehouse.

The base hourly rate for this position is $23.98, in addition to $12.25 per hour in fringe benefits. Actual compensation will depend on a candidate’s applicable experience and skills. This role is also eligible for a comprehensive benefits package, including equity.

What you’ll do:

• Create a great experience for Throne users by keeping units clean, stocked, and well maintained
• Visit Thrones to inspect and troubleshoot user-reported issues
• Use mobile applications to navigate workload and communicate effectively
• Help track, monitor, and organize inventory (cleaning supplies, tools, parts)
• Keep common warehouse space clean and organized
• Diligently document work performed using mobile applications
• Effectively communicate and work with all local operations teammates
• Share feedback and ideas for product and process improvements
• Safely drives & operates company vehicles (where applicable)

Minimum Qualifications:

• Excellent communication skills, with the ability to report issues clearly and coordinate effectively with the operations team.
• Strong adherence to safety protocols, ensuring the safe handling and disposal of waste materials.
• Ability to work independently, manage time effectively, and prioritize tasks efficiently.
• Physical ability to perform manual labor, including lifting
• Comfortable working in outdoor/public environments and interacting positively with users
• Valid driver's license and clean driving record.
• A smartphone with data/internet access, and able to multitask with several mobile apps

Preferred Qualifications:

• Prior cleaning experience, or prior experience in the portable sanitation industry

Benefits:

• Paid Time Off (PTO), starting at 10 days per year and increasing with tenure
• Paid Sick Leave
• Paid Parental Leave
• Medical Insurance, including plan options with 100% employer-paid premiums
• Dental Insurance
• Vision Insurance
• Meaningful Series B Equity
• 401(k) Plan, with a fringe contribution for eligible roles
• Employee Assistance Program (EAP) and National Discounts
• Short and Long-Term Disability Insurance
• Life, Dependent Life, and AD&D Insurance
• Employer-Paid Basic Life Insurance
• Worker’s Compensation Coverage
• Legal Insurance

Benefits offered to full-time and part-time employees may vary by State.

Throne is a proud Equal Opportunity Employer, and we are committed to pursuing and hiring a diverse workforce. We believe that every person has a right to equal employment opportunities without discrimination, and that diversity contributes to the overall health of the organization. We do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Throne’s receipt of an acceptable and job-related drug test, motor vehicle report, and/or background check, as applicable and permissible by law.

Throne provides reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs, as applicable by law. If you require an accommodation, please contact us at careers [at] thronelabs.co