Operations Specialist

WIN Waste Innovations; Londonderry (NH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Industry leading benefits

Multiple and flexible medical plans

Outstanding PTO program

Floating Holidays

Strong 401k program and company match

Tuition reimbursement plan

College loan reimbursement

College scholarship program for depend

Parental Leave Program

Inclusive culture

Employee engagement events

Employee resource groups

Job summary

WIN Waste Innovations in Londonderry, NH is seeking an Operations Specialist to provide advanced clerical and administrative support to departmental Managers and coordinate daily operations, including data recording and reporting.

The role involves resolving questions, assisting with onboarding, updating disposal rates, processing invoices, and communicating with customers and colleagues to keep operations running smoothly. Strong Microsoft Office skills and attention to detail are essential.

Qualifications

• Equivalent of high school diploma or G.E.D. certificate and one year of general office experience or equivalent training.
• 3+ years administrative or clerical experience required.
• Excellent organizational skills with attention to detail.
• Strong computer skills with attention to detail.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Complete/close all routes with accurate data.
• Assist in troubleshooting and resolving safety, service, and operational issues.
• Assist with new hire onboarding, uploading proper documents to record keeping system.
• Complete and maintain a variety of reports as directed by Management Team.
• Maintain and update disposal rates within route servicing system.
• Reconcile disposal invoices to route servicing system, code invoices and forward to AP for payment.
• Maintain and distribute department information daily.
• Assist with processing of payments and other financial tasks as necessary.
• Communicate with supervisors and managers about operations and dispatch issues.
• Assist implementation of operational projects as needed.
• Assist and communicate with other departments.
• Use software tools to manage tasks such as procurement, time/attendance, safety incidents, and contract labor.
• Communicate with customers about service issues.
• Communicate with employees about scheduling and work assignments as needed.
• Perform other duties as assigned.
• Maintain positive work environment by interacting professionally with customers, vendors, co-workers and management.

Skills

Excellent organizational skills

Attention to detail

Strong computer skills

Microsoft Office proficiency

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

WIN Waste Innovations is looking for an Operations Specialist. They will provide advanced clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data. Duties and tasks are varied and may be somewhat complex. Resolves most questions and problems and refers only the most complex issues to higher levels.

Responsibilities

• Complete/close all routes with accurate data
• Assists in troubleshooting and resolving safety, service, and operational issues
• Assist with new hire onboarding, uploading proper documents to record keeping system
• Completes and maintains a variety of reports as directed by Management Team
• Responsible for maintaining and updating disposal rates within route servicing system
• Responsible for reconciling disposal invoices to route servicing system, coding disposal invoices and sending to AP for payment
• Maintains and distributes department related information on a daily basis
• Assists with the processing of payments and other financial tasks as necessary
• Communicates with other supervisors and managers about operations and dispatch issues
• Assists implementation of operational projects as needed
• Assist and communicate with other departments
• Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor
• Communicates with customers about service issues
• Communicates with employees about scheduling and work assignments as needed
• Performs other duties as assigned
• Maintain positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers and management.

Qualifications & Experience

• Equivalent of high school diploma or G.E.D. certification and one year of general office experience or equivalent training
• 3 or more years administrative or clerical experience required
• Excellent organizational skills with attention to detail
• Strong computer skills with attention to detail
• Proficiency with Microsoft Office Suite

What You’ll Enjoy

• Industry leading benefits
• Multiple and flexible medical plans
• Outstanding PTO program
• Floating Holidays
• Strong 401k program and company match
• Tuition reimbursement plan
• College loan reimbursement
• College scholarship program for dependents
• Parental Leave Program
• Inclusive culture
• Employee engagement events
• Employee resource groups

WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,300 employees. We believe in preserving our environment for future generations while providing for today's needs. WIN Waste Innovations is a vertically integrated business with a platform of 50 strategically located collection, transfer, and disposal assets. These include waste-to-energy facilities, transfer stations, ash monofills, landfills, and fleets of rail cars and collection vehicles. We process more than 11 million tons of waste annually, converting 6.7 million tons of waste into clean, renewable energy that powers 340,000 homes. We recycle more than 234,000 tons of plastic, paper, and metals from the waste stream.

At WIN Waste Innovations, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.