Operations Specialist

TAS Environmental Services, L.P.; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

PTO

Holidays

Job summary

TAS Environmental Services, LP is seeking an Operations Specialist to support daily operations, streamline processes, and ensure accurate, timely billing. You will collaborate with district managers and finance to maintain profitability and high levels of customer service.

The role emphasizes order-to-cash tasks, billing adjustments, and resolving billing inquiries, while contributing to project planning and administrative support across teams.

Qualifications

• Minimum of 1 year experience billing; industrial, transportation, or similar experience preferred.
• High School diploma or G.E.D.
• Strong attention to detail and accuracy in data entry.

Responsibilities

• Prepare monthly billing adjustments following order-to-cash procedures.
• Research and resolve routine and non-routine billing questions and discrepancies.
• Review invoices for completeness and accuracy; follow up to resolve discrepancies.
• Post cash receipts and payments in the billing system; reconcile misapplied payments.
• Assist with customer inquiries and provide timely responses.
• Provide training and support to less experienced staff when needed.

Skills

Billing accuracy

Verbal & written communication

Time management

Analytical problem solving

Education

High School diploma or GED

Tools

Billing software

ERP systems

Job description

Description

TAS Environmental Services, LP - Emergency Response Services & Environmental Solutions ready to respond wherever, whenever. every time.

TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a \"go-to\" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year.

We are hiring an Operations Specialist. In partnership with District Managers and corporate finance, the Operations Specialist will be responsible for supporting daily operations, streamlining processes, and ensuring efficiencies. The incumbent will support the district by ensuring the proper preparation of accurate and timely bills to customers based on service contract terms along with other administrative functions. This role serves a key purpose within the organization, ensuring the business remains profitable and customers receive premier customer service.

Benefits

• Health & Wellness:
• Comprehensive Medical, Dental, and Vision Coverage
• Mental Health Support Programs
• Supplemental Benefits - Accident, Critical Illness, etc.
• Access to a company provided Employee Assistance Program
• Retirement & Financial:
• 401(k) with Company Match
• Life Insurance and Disability Coverage
• Work-Life Balance:
• Generous Paid Time Off (PTO)
• Paid Time Off increases based on years of service
• Holidays - seven (7)
• Floating Holidays - two (2)
• Professional Development:
• Access to Online Learning Platforms
• Annual Conference and Workshop Allowances
• Additional Perks:
• Work Boot Program
• Team Building Events

Operations Specialist Job Duties

• Following order to cash procedures, this role prepares monthly billing adjustments, obtains required approvals and enters adjustments into the billing system.
• Researches and resolves routine and non-routine billing questions and discrepancies. Following standard operating procedures, determines the appropriate adjustment codes to process the transaction.
• Reviews invoices for completeness and accuracy. Follows up with customers or other division staff/management to resolve identified discrepancies.
• May calculate and prepare manual billings for non-routine, complex billing arrangements.
• May gather and summarize supplemental billing information to accommodate customer billing requirements.
• Reviews various billing system reports to identify billing discrepancies. Makes corrections as appropriate to ensure accurate billing following standard operating procedures.
• Posts cash receipts to customer accounts based on information from lock box reports and local cash receipt listings. Performs basic and routine research to resolve differences or unidentified / misapplied payments.
• Posts payments as appropriate into the billing system to clear open obligations, or prepares remittance advances to accompany payments sent to the lock box or corporate office.
• May accept credit card payment from customers over the phone and process recurring payments.
• May complete customer set up in company billing system(s).
• May act as a resource for less experienced personnel within the division or other divisions. This includes answering questions and providing training and support for others.
• Hosts daily POD calls: cross-functional calls that assist the business with driving process improvement on order management lifecycles.
• Assists with project planning, execution, and monitoring, providing administrative support to project teams.
• Responds to customer inquiries and resolves issues in a timely manner.
• Performs a variety of administrative tasks, such as filing, data entry, and record keeping.
• Performs other job-related duties as assigned.

Requirements

Competencies

• Accuracy & Precision: Ability to enter information quickly and accurately, double checking work to ensure mistakes are avoided.
• Relationship Management & Communication: Excellent verbal and written communication skills.
• Execution: Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines.
• Problem Solving: Strong analytical and problem-solving skills.

Education And Experience

• Minimum of 1 year experience billing; industrial, transportation, or similar experience preferred.
• High School diploma or G.E.D.

EEO/AA EMPLOYER/ VET/ DISABLED STATEMENT

TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and while owning the highest standard of ethical business practices.