Operations Service Team Technician, DCEO Engr 4 - AG (L4)

Amazon Data Services, Inc.; Culpeper (VA); On-site; USD 65,000 - 95,000; Full time

Job summary

Amazon Web Services (AWS) is seeking Operations Service Team (OST) Technicians to join our data center operations. You will maintain, operate, troubleshoot and repair mission critical facilities including diesel generators, electrical systems, CRAC, air handlers, pumps and motors.

This role requires US citizenship and an active TS/SCI clearance with polygraph. You will work a 40-hour week, Monday through Friday, with on-call rotation for regional sites and responsibilities that include safety

Qualifications

• 2+ years of relevant work experience in data center operations.
• Experience in data center engineering and maintenance.
• Ability to bend or twist body into unusual positions while working.
• Ability to lift up to 39 pounds and participate in group lifts.
• Walk on job sites in uneven terrain and work at heights.

Responsibilities

• Perform maintenance and repair tasks to HVAC equipment
• Operate and maintain mechanical, electrical, generator, and fire/life safety equipment within the data center
• Troubleshoot facility equipment within internal SLAs
• Provide support to Data Center Operations technicians
• Perform root cause analysis of equipment failures
• Ensure all safety procedures are adhered to while performing work
• Write procedures
• Work a 40 hour week Monday through Friday typically during the day
• Utilize internal CMMS to manage building workflows and spare part inventory
• Supervise contractors who perform servicing or preventive maintenance
• Respond to off hour emergency calls per on call rotation for any one of the region's sites
• Fully comply with all physical security procedures and policies
• Drive innovation while reducing operational costs in the facilities
• Manipulate small wires and objects

Skills

Physical dexterity

Manual wire handling

Climb heights & ladders

Lifting up to 39 pounds

Walk on uneven terrain

Education

Bachelor

Job description

Operations Service Team (OST) Technicians are Amazon's front line responders for hands-on electrical and mechanical operations and troubleshooting. They maintain, operate, troubleshoot, and repair Data Center Operation's Mission Critical Facilities, which includes stand‑by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, air handlers and associated systems, pumps, & motors.

This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph. Upon application you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role.

Key job responsibilities

• Perform maintenance and repair tasks to HVAC equipment
• Operate and maintain mechanical, electrical, generator, and fire/life safety equipment within the data center
• Troubleshoot facility equipment within internal SLAs
• Provide support to Data Center Operations technicians
• Perform root cause analysis of equipment failures
• Ensure all safety procedures are adhered to while performing work
• Write procedures
• Work a 40 hour week Monday through Friday typically during the day
• Utilize internal CMMS to manage building workflows and spare part inventory
• Supervise contractors who perform servicing or preventive maintenance
• Respond to off hour emergency calls per on call rotation for any one of the region's sites
• Fully comply with all physical security procedures and policies
• Drive innovation while reducing operational costs in the facilities
• Manipulate small wires and objects

Perform the following tasks, with or without reasonable accommodation:

• Walk job sites in uneven terrain
• Work at heights and from ladders
• Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more
• Bend or twist the body into unusual positions while working
• Push or pull heavy objects into position
• Work in noisy environments

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications:

• 2+ years of relevant work experience
• Experience in relevant work
• Can bend or twist the body into unusual positions while working
• Can use hands to manipulate small wires and objects
• Can walk on job sites in uneven terrain
• Can work at heights and from ladders

Preferred Qualifications:

• 4+ years of data center engineering experience
• Bachelor