Operations & Service Supervisor

Louisiana Truck Stop and Gaming Employees; Breaux Bridge (LA); On-site; USD 28,000 - 42,000; Full time

Job summary

Louisiana Truck Stop and Gaming Employees is seeking an Assistant Manager to support daily operations, resolve issues, and promote productivity and revenue. In the manager's absence, you will oversee all procedures, supervise staff, and ensure consistent service quality.

The ideal candidate has a high school diploma, frontline supervisory experience, excellent communication, strong organization, and the ability to work under pressure while using standard software tools to maintain accurate

Qualifications

• High school diploma or equivalent is required.
• Experience in a supervisory role is preferred.
• Strong communication and interpersonal skills are essential.
• Excellent organizational abilities and attention to detail are necessary.
• Ability to work under pressure and make effective decisions.
• Proficiency with relevant software applications and technology is expected.

Responsibilities

• Oversee all operational procedures when the manager is absent.
• Handle incoming calls and address location issues, promptly notifying supervisors in emergencies.
• Report, record, and recover any shortages.
• Ensure daily deposits are accurately executed.
• Conduct inspections, complete daily paperwork on time, and meet deadlines.
• Audit daily paperwork and address discrepancies.
• Instruct and train staff to enhance efficiency.
• Maintain a hands-on approach to ensure smooth business processes.
• Communicate effectively with team members and supervisors, acting as an arbitrator when needed.
• Build strong relationships with customers to provide exceptional service.

Skills

Supervisory experience

Communication skills

Organizational skills

Decision making under pressure

Software proficiency

Multitasking

Education

High School Diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

Louisiana Truck Stop and Gaming Employees is seeking an Assistant Manager to support daily operations, resolve issues, and promote productivity and revenue. In the manager's absence, you will oversee all procedures, supervise staff, and ensure consistent service quality.

The ideal candidate has a high school diploma, frontline supervisory experience, excellent communication, strong organization, and the ability to work under pressure while using standard software tools to maintain accurate