Operations Risk & Controls Analyst

Texas Capital Bank; Dallas (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness program

Fertility and family building aids

Life and disability insurance

401K match

Paid leave programs

Paid holidays

Paid time off (PTO)

Job summary

Texas Capital Bank in Dallas is seeking an Operations Associate for the Bank's Business Control Office (BCO). You will oversee risk and control activities, including the RCSA program, and support issues and complaints management in a fast-paced environment.

You will collaborate with LOB teams and 2LOD, audit, compliance, and ERM, producing reports for senior leadership and maintaining documentation of risk controls.

Qualifications

• Bachelor's degree required or equivalent work experience/certification.
• Experience identifying risks and controls in processes and performing/guiding risk and control self-assessments and other risk management activities.
• Strong understanding of banking operational risk techniques and financial institution processes.
• Excellent verbal and written communication skills.
• Strong facilitation, organization, and influencing skills.

Responsibilities

• Oversee Risk and Controls Self Assessments (RCSAs) across enterprise operations.
• Support Line of Business (LOB) teams in assessing operational risks and performing control rationalization activities.
• Guide assessment of control environment and determining effective risk mitigation or identification of gaps.
• Facilitate workshops and collaborate with internal stakeholders including 2LOD, Audit, Compliance, and Enterprise Risk Management.
• Maintain risk and control data within source systems to ensure accuracy and compliance.
• Review policies and procedures to document process maps, risks, and controls, KPIs/KRIs, and/or guide analysts in this activity.
• Identify, assess, and document risks and controls as part of change management activities, ensuring alignment with enterprise standards for project and technology releases, issue remediation, audit findings, and new product or service implementations.
• Conduct / oversee meetings with clear objectives, outcomes, and follow-up items.
• Document and maintain the company-wide risk and controls framework.
• Prepare presentations and reporting for senior leadership.
• Assist with Issues and Complaint Management Program - helping with issue documentation and resolution.
• Communicate findings and recommendations to stakeholders.
• Execute tasks assigned by leadership and contribute to team objectives.

Skills

Communication skills

Facilitation

Analytical thinking

Time management

Independent work

Education

Bachelor's degree

Tools

MS Excel

MS PowerPoint

Job description

Texas Capital Bank in Dallas is seeking an Operations Associate for the Bank's Business Control Office (BCO). You will oversee risk and control activities, including the RCSA program, and support issues and complaints management in a fast-paced environment.

You will collaborate with LOB teams and 2LOD, audit, compliance, and ERM, producing reports for senior leadership and maintaining documentation of risk controls.