Operations Retail Coordinator

CROSSMARK; Bentonville (AR); On-site; USD 27,248 - 40,873; Full time

Job summary

Crossmark Inc. in Bentonville, AR is seeking an Operations Coordinator to support the Operations Team on client accounts. You will conduct research, manage special projects, and oversee project communications between the business, client service, and staffing partners.

The role involves client communication and ensuring smooth operations support across initiatives. The candidate should have 1-2 years in the industry, strong Microsoft Office skills, negotiation and project management abilities,

Qualifications

• Bachelor’s degree (B.A.) or equivalent work experience.
• Highly experienced in retail operations and a knowledge of basic accounting principles.
• Computer skills: PC knowledge and skills in Microsoft Office products, including Word, Excel, PowerPoint, Access, Outlook, and Sales Trak NG
• Strong negotiation, project management, research, analysis, and presentation skills.

Responsibilities

• Responsible for all assigned clients and oversee client communications.
• Participate in formulation of sales objectives, plans and procedures; execute those that are approved.
• Establish and maintain sound relationships with clients; provide knowledge and insights into the market and CROSSMARK.
• Review, evaluate and report retail execution progress to plan and recommend programs for improvement.
• Develop quarterly analytical business planning sessions with clients.

Skills

Microsoft Office

Negotiation

Project management

Research

Analysis

Presentation skills

Education

Bachelor’s degree

Tools

Sales Trak NG

Microsoft Office

Job description

Description

After 1-2 years in the industry, the Operations Coordinator plays a supporting role on the Operations Team and is responsible for overseeing specific initiatives on a client account. In this role, you will do research, special projects, work with and oversee project communications between business, client service and direct or 3rd party staffing, have client communication and oversee operations support.

Description

After 1-2 years in the industry, the Operations Coordinator plays a supporting role on the Operations Team and is responsible for overseeing specific initiatives on a client account. In this role, you will do research, special projects, work with and oversee project communications between business, client service and direct or 3rd party staffing, have client communication and oversee operations support.

Responsibilities

• Responsible for all assigned clients.
• Participate in the formulation of sales objectives, plans, policies and procedures.
• Execute those that are approved.
• Establish and maintain sound relationships with the clients; provide thorough knowledge, insight, and communication into all facets of the market and CROSSMARK.
• Review, evaluate and report retail execution progress to plan and recommend programs for improvement.
• Organize field contacts with clients.
• Recap retail activity and communicate to client contact.
• General correspondence with client.
• Develop quarterly analytical business planning sessions with clients.
• Develop and maintain sources of legal competitive information providing prompt, complete reporting on promotions, pricing, sales trends, competitive company structure and policies. Recommends programs to counter competitive pressure.
• NOTE: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Qualifications

• Project a professional image through grooming, dress, attitude, and actions.
• Cooperate with all Client Service Managers, team members, and office staff in the execution of programs and carrying out Company policy and procedure.
• Cooperate with clients by coordinating all requests pertinent to the retail sales team with management.
• Works with Senior CSM or director to develop appropriate business building objectives for Product Connections and its clients.
• Education/Experience: Bachelor’s degree (B.A.) or equivalent work experience.
• Highly experienced in retail operations and a knowledge of basic accounting principles.
• Computer skills: PC knowledge and skills in Microsoft Office products, including but not limited to, Word, Excel, PowerPoint, Access, Outlook, and Sales Trak NG
• Other skills: Possess negotiation, project management, research, analysis, and presentation skills.
• Supervisory Responsibilities: No
• Work environment: Office environment

Product Connections is committed to providing accessible employment practices and welcomes applications from people with disabilities. If you require accommodation for a disability during any stage of the recruitment process, please let us know.

About Us

Product Connections is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

As a full-service marketing agency, we specialize in digital and traditional retail events and demos, experiential marketing, sponsorship activation, and omnichannel shopper marketing. Our mission is to deliver brand solutions that connect products to the right target at the right time, effectively moving consumers down the conversion funnel.

With over 10,000 experts in the field and more than 150 corporate employees, we have a range of talents and experience that redefine what it means to be a marketing agency. We pride ourselves on fostering a supportive, collaborative, and inclusive culture where employees are encouraged to think big, grow their skills, and take their careers to the next level. Join Product Connections and discover a workplace where your ideas matter, your growth is supported, and your impact is felt—let’s build something great together.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail] . Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Administration

Position Type: Full time

Business Unit: Marketing

Salary Range: $19.78 - $29.67

Company: Crossmark Inc.

Req ID: 36430

Employer Description: USPRDCT\CONNECTNEMP\DESC