Operations Resource Specialist

Lanter Delivery Systems, LLC; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Logistics Administrative Solutions (LAS) is seeking an Operations Resource Specialist to support new business implementations, facility launches, restructurings, and process improvements across client sites. You will coordinate site readiness, staff training, and track assignments through completion, building hands-on operational knowledge.

This field-based role requires extensive travel, strong organization, effective communication, and a collaborative problem-solving mindset to drive safety

Qualifications

• High school diploma required.
• Strong organizational and deadline management skills.
• Clear written and verbal communication with clients and teams.
• Professional customer service and collaborative problem solving.
• Initiative, accountability, and follow-through.
• Willingness to learn logistics operations and grow.
• Adaptability to changing schedules and site conditions.

Responsibilities

• Support implementation projects, facility launches, and process improvements.
• Prepare facilities for operation including layouts and readiness checks.
• Train operations staff, dock workers, and drivers on processes.
• Identify operational issues and assist with practical solutions.
• Maintain implementation documentation and readiness checklists.

Skills

Strong organization

Attention to detail

Written and verbal communication

Customer service

Problem solving

Initiative & accountability

Adaptability

Microsoft Excel

Microsoft Outlook

Education

High school diploma

Bachelor's degree

Tools

Microsoft Excel

Microsoft Outlook

Job description

Logistics Administrative Solutions (LAS) is a shared services provider supporting the transportation and logistics industry. We deliver integrated business solutions across accounting, payroll, human resources, safety and regulatory compliance, fleet management and operational support. These services help our clients operate safely, efficiently, and with confidence.

Non-Negotiables

• Walk in Humble Confidence- We are experts at what we do, but we never assume we know everything
• Be Open, Honest and Respectful- We say what has to be said in a tactful, courteous way
• Be Fearless- We never fail, we only learn
• We are One Team- We achieve more together by collaboration and consensus
• Delivery on Commitments- We do what we say we will do
• We have a Passion to Serve- We are dedicated, hardworking individuals who provide exceptional service to our customers and to each other
• We put Safety First- We prioritize the safety of our team members and customers above all else in our business
• We Strive for Operational Excellence- We are dedicated to a culture of continuous improvements, driving quality and productivity

Position Summary

The Operations Resource Specialist supports new business implementations, facility launches, restructurings, and process improvements. Reporting to the Senior Implementation Manager, this field-based role assists with site readiness, staff training, operational problem solving, and tracking assigned work through completion. The specialist develops operational knowledge and project coordination skills through hands-on assignments and increasing responsibility.

Essential Duties and Key Deliverables

• Supports implementation projects, facility launches, restructurings, and process improvement initiatives, with safety as a priority.
• Assists with preparing facilities for operation, including floor layouts, dock readiness, launch activities, and implementation readiness checks.
• Assists with delivery route and customer location walkthroughs and dealer dry runs.
• Trains operations staff, dock workers, and drivers on processes and scanning solutions; assists with driver performance assessments.
• Works with customers and internal teams to identify operational issues and assist with practical solutions.
• Reviews facility paperwork and maintains accurate implementation documentation.
• Maintains task lists, readiness checklists, and issue logs; tracks deadlines, follows up on assigned actions, and communicates progress and unresolved concerns to the implementation lead.
• Supports the rollout of best practices and completes other duties as assigned.

Required Experience and Skills

• High school diploma.
• Strong organization and attention to detail, with the ability to prioritize competing tasks and deadlines.
• Clear written and verbal communication with clients, employees, vendors, and project teams.
• Professional customer service, collaborative problem solving, and conflict resolution skills.
• Initiative, accountability, and consistent follow-through.
• Willingness to learn logistics operations, develop project coordination skills, apply feedback, and take on increasing responsibility.
• Adaptability to changing schedules, priorities, and site conditions while maintaining safe work practices.
• Proficiency in Microsoft Office Suite, including Excel and Outlook.

Preferred Experience and Qualifications

• Bachelor's degree.
• Previous experience in transportation, logistics, warehousing, or operations.
• Experience supporting projects, training, or operational implementations.

Supervisory Responsibilities

This position has no direct reports.

Position Type

This is a field-based traveling position. Work hours vary and typically include overnight shifts. Additional hours may be required based on workload and client expectations.

Travel

Extensive travel to customer and operating sites is required, typically from Monday morning through Friday afternoon. Assignments may involve driving for multiple hours at night. Travel expenses are reimbursed at 100%.

Work Environment

This role involves hands-on work at operating facilities and customer sites. Schedules and site conditions may change during implementations.

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. This position requires extensive travel, driving for multiple hours at night, and hands-on work at operating facilities.

Other Duties

This job description is not designed to cover a comprehensive listing of activities, duties or responsibilities required of the team member for this job. Duties, responsibilities, and activities may vary by location based on business needs and may change at any time with or without notice.

EEO Statement

Logistics Administrative Solutions (LAS) provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Logistics Administrative Solutions (LAS) complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Logistics Administrative Solutions (LAS) expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Logistics Administrative Solutions (LAS) team members to perform their job duties may result in discipline up to and including discharge.