Operations Representative I

UGI Utilities, Inc.; Mechanicsburg (Cumberland County); On-site; USD 23,000 - 32,000; Full time

Job summary

UGI Utilities, Inc. is seeking an Operations Representative I to provide clerical support to Field Operations, including Construction Service, Meter Reading, and Utility Departments.

Responsibilities include payroll data entry, system support (SAP, ESRI, DOJM, R2, Mobile Dispatch CAD), maps and records management, and delivering timely communications to customers and internal teams. This role requires attention to detail, strong computer skills, and the ability to collaborate with Operations

Qualifications

• High school diploma or equivalent required.
• Experience with Oracle, WebTop, Mobile Up and SAP preferred.
• Strong computer skills with MS Office; good communication abilities.
• Ability to read maps and perform payroll data entry.

Responsibilities

• Provide clerical support for the Operations department and audit related paperwork.
• Support SAP, ESRI, DOJM, R2, Mobile Dispatch CAD systems and generate internal/external communications.
• Handle maps and records review, scanning, importing, data entry, PA one call tickets, permit process, work scheduling, and invoice processing.
• Perform daily data entry into the payroll system for hourly field employees and assist Operations Supervisors as needed.

Skills

Strong communication

MS Office proficiency

Maps reading

Data entry

Education

High School Diploma or Equivalent

Tools

Oracle

WebTop

Mobile Up

SAP

Mobile Dispatch (CAD)

Job description

Requisition Number: 30844

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page .

Job Summary

The Operations Representative I position provides office support through the utilization of computer systems and mapping records to support Field Operations including Construction Service, Meter Reading, and Utility Departments.

• The pay rate for this position is $20/hour.**

Duties and Responsibilities

• Provide Clerical support for all aspects for the Operations department. Audit all paperwork as related to UGI operations. Provide daily support to various UGI systems such as: SAP, ESRI, DOJM, R2, Mobile Dispatch (CAD). Work on various UGI reports and provide communications to internal and external customers.
• Support Operations with various tasks including but not limited to maps and records review, scanning , importing , data entry, PA one call tickets, permit process, work scheduling, invoice processing, creating purchase requisitions, and special project support.
• Perform daily data entry into the payroll system ensuring accurate and timely processing of payroll information for hourly field employees.
• Provide support to Operations Support Supervisors and Operations Support Coordinators as needed.

Knowledge, Skills And Abilities

• Strong computer skills with MS Office.
• Experience with Oracle, WebTop, Mobile Up and SAP preferred.
• Ability to read maps.
• Knowledge of PA1 call helpful.
• Excellent communication skills, both written and verbal are essential.
• Ability to perform data entry of timesheet and payroll information.

Education and Experience

• High School Diploma or Equivalent.

UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.