Operations QA Leader: Field Compliance & Improvement

Fleet Data Centers; Alexandria (VA); On-site; USD 120,000 - 140,000; Full time

Job summary

Fleet Data Centers is seeking a Manager, Operations Quality Assurance Programs to build and run audit, validation, and corrective action programs that ensure operating standards are executed consistently in the field. This leader translates standards into measurable verification and partners closely with site operations, facilities engineering, commissioning, safety, security, and vendor teams.

You will establish audit plans, lead field audits, drive root cause analysis, and develop KPI

Qualifications

• Seven or more years of experience in mission-critical operations, QA/QC, commissioning, facilities engineering, or similar critical infrastructure environments.
• Strong experience with audit programs, quality systems, corrective action processes, and field verification.

Responsibilities

• Build and manage QA/audit programs to verify Fleet standards and ensure measurable, enforceable quality.
• Lead field audits, root cause analysis, and corrective/preventive actions for vendor work quality and operations.
• Support turnover and startup quality validation for new sites and expansions with Facilities Engineering and Commissioning teams.
• Develop KPI dashboards for audit performance, defect trends, and program effectiveness.

Skills

Cross-functional improvement

Communication

Facilitation

Follow-through

Audit programs

QA/QC

Documentation discipline

Data center operations

Education

7+ years in mission-critical ops/QA-QC

Job description

Fleet Data Centers is seeking a Manager, Operations Quality Assurance Programs to build and run audit, validation, and corrective action programs that ensure operating standards are executed consistently in the field. This leader translates standards into measurable verification and partners closely with site operations, facilities engineering, commissioning, safety, security, and vendor teams.

You will establish audit plans, lead field audits, drive root cause analysis, and develop KPI