Operations & Program Support Assistant (Village of Hope) - ACC Member

Lead For America; Salisbury (MD); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Living stipend

Segal Education Award

Healthcare coverage

Childcare benefits

Student loan forbearance

Winter Institute fully covered

Job summary

Lead For America’s American Connection Corps (ACC) is seeking ACC AmeriCorps members to support digital inclusion efforts in partner communities. You will work under staff supervision, delivering community programs, planning events, and building partnerships over a year of service.

This full-time, on-site role offers a living stipend, Segal Education Award, healthcare, childcare supports, loan forbearance, and national training opportunities through the Winter Institute.

Qualifications

• Passion for community service and digital inclusion.
• Ability to work under supervision and collaboratively.
• Interest in gaining experience in community development.

Responsibilities

• Assist program staff with service activities for participants and community members.
• Attend planning meetings and support event planning and outreach.
• Support educational workshops and resource preparation.
• Research community resources and partnership opportunities.

Skills

Communication skills

Teamwork

Independent work

Community development

Education

High school diploma or GED

Job description

All functions and activities performed by the AmeriCorps Member are completed under the guidance, supervision, and direction of program and host site staff.

Note: This is a full-time ACC AmeriCorps position with Village of Hope.

About the American Connection Corps

The American Connection Corps (ACC), an AmeriCorps program of Lead For America (LFA), is a service fellowship program aimed at helping communities build the digital connectivity necessary to expand opportunity and economic mobility, ranging from healthcare access to quality employment.

ACC Members spend a year serving with locally-rooted organizations, helping address the digital divide and strengthen access to opportunity. Through their service, they gain hands-on experience, build in-demand skills, and explore career pathways while making a tangible impact in their communities.

About City Of Village Of Hope

Village of Hope is a nonprofit, non-denominational 501(c)(3) organization that provides a Transitional Living Program for women and children at risk of homelessness and financial instability. Our work is rooted in compassion, dignity, and the unwavering belief that hope—when nurtured—has the power to transform lives.

We serve families across Somerset, Wicomico, and Worcester Counties who are navigating homelessness, domestic violence, and financial hardship. Through safe housing, compassionate support, and practical resources, we help women and their children move from crisis toward stability, well-being, and long-term independence.

Position Overview

AmeriCorps member will assist program staff with a variety of service activities that support the efficient and effective delivery of programs and services to program participants and community members.

All activities performed by the AmeriCorps Member will occur under staff supervision and within the approved AmeriCorps position description and program scope. The Member serves in a direct service and capacity-building role and may not independently manage programs, supervise staff or contractors, determine eligibility, engage in fundraising or grant writing leadership, or perform duties that duplicate, displace, or supplant employees or contractors.

Key Responsibilities

• Greeting and directing program participants, volunteers, and community members
• Attend planning meetings and community events to support program implementation and member service activities
• Assist with the Empowering Children Project by supporting program activities, participant engagement, and event preparation
• Research community resources and potential partnership opportunities to support program activities
• Assist with the planning, preparation, and facilitation of educational workshops and community outreach activities
• Prepare materials, supplies, and resources for community engagement events

All functions and activities performed by the AmeriCorps Member are completed under the guidance, supervision, and direction of program and host site staff.

Learning & Development Opportunities

As an ACC Member, you will receive structured training and support throughout your service year, including:

• A two-week-long virtual orientation with the national cohort to kick off the service year
• A week-long, in-person national Winter Institute convening with your ACC cohort - travel, lodging, and a per diem stipend are fully covered.
• Twice-monthly virtual training on skills for service, including project management, asset-based community development, grant writing, and serving vulnerable populations, plus self-paced curricula with opportunities to earn badges and credentials
• A structured community listening tour at the start of service to understand local needs, assets, and opportunities
• Dedicated 1:1 support from a Lead For America Program Coordinator and twice-monthly peer pod meetings for networking and professional development
• Access to a national network of ACC Members, alumni, and community partners

Requirements

• Passion for community service and connecting your neighbors to the digital tools, skills, and opportunities they need to thrive
• Strong communication and interpersonal skills
• Ability to work independently and collaboratively within a team
• Interest in gaining experience in community development or digital inclusion

Eligibility

• Be a U.S. Citizen, National, or Lawful Permanent Resident
• Hold a high school diploma or GED equivalent
• Be 17 years of age or older by the start of service
• Have not already served four (4) or more AmeriCorps State/National terms.

Timeline

We are currently recruiting Members to serve from September 8th, 2026 - August 13th, 2027. Members will serve full-time (approximately 40 hours per week), completing 1700 hours of service over the course of the term.

Benefits

Full-time ACC Members receive:

• A $33,000 living stipend (dispersed bi-weekly over the course of the service term)
• A $7,395 Segal Education Award through AmeriCorps, which can be applied to education-related expenses after the program concludes (including repayment of qualifying student loans)
• Healthcare coverage (if applicable)
• Access to childcare benefits
• Student loan forbearance during your year of service
• Fully-funded ACC Winter Institute druing the year

Non-Discrimination

This institution operates in accordance with Federal and AmeriCorps civil rights and non-discrimination requirements. This program is available to all. All program documents, including compliance history information, may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g. Braille, large print, audiotape, American Sign Language), should contact us at [e-mail]

Note: The ACC program does not offer part-time or remote member positions at this time.