Operations Program Manager - Manufacturing

SupportFinity™; San Francisco (CA); On-site; USD 195,000 - 225,000; Full time

Job summary

SupportFinity™ in San Francisco is looking for an Operations Program Manager to lead the manufacturing expansion for Mill Commercial. This role demands a calm and clear communicator who can manage stakeholders and gather input from partners.

The ideal candidate will have over 10 years of experience in Manufacturing Operations, focusing on external partnerships and start-up experience is preferred. A competitive salary range of $195,000 to $225,000 is offered alongside benefits.

Qualifications

• Minimum 10 years of experience in Manufacturing Operations.
• Experience managing third-party manufacturers for hardware products.
• Ability to coordinate with teams and articulate project goals.

Responsibilities

• Manage selection process for new Manufacturing Partners.
• Create RFQ documents and drive MSA completion.
• Coordinate manufacturing ramp and supply capabilities.
• Plan and manage key development build activities with the engineering team.
• Provide detailed program management for MP bring-up.

Skills

Manufacturing Operations

Program Management

Stakeholder Management

Communication

Travel Flexibility

Education

10+ years in Manufacturing Operations

Experience with third-party management

Program management experience with new locations/partners

Job description

Operations Program Manager - Manufacturing

Mill | Posted Mar 13 | Apply | Full‑time | Negotiable | Unknown

Mill is a waste prevention technology company reimagining how food waste is eliminated. We build smart systems and infrastructure that transform food scraps from landfill into valuable resources, including chicken feed. Our residential food recyclers already divert millions of pounds of food scraps each year, and we are launching Mill Commercial, the first end‑to‑end solution for managing, understanding, and preventing food waste in commercial environments such as grocery stores, restaurants, and food services.

Role Description

The Operations Program Manager for Manufacturing will lead the manufacturing expansion execution for Mill Commercial. This fast‑paced program requires a calm, clear communicator who can manage internal and external stakeholders, represent Mill’s interests consistently, gather input from vendors and partners, and deliver effective messaging to drive decisions.

Responsibilities

• Manage the selection process of new Manufacturing Partners (MP) for Mill in the Commercial space.
• Own documentation: create RFQ documents, drive MSA (Master Service Agreement) completion with selected MP.
• Align with Demand and Planning to coordinate manufacturing ramp and supply capability, proactively communicating lead‑time changes to the Plan of Record.
• Plan key development build activities (DVT, PVT) with the engineering team.
• Provide detailed program management for MP bring‑up, including development builds and any required testing for certification.

Education & Experience

• 10+ years in Manufacturing Operations, including direct management of third parties (CM / JDM / OEM) for hardware products.
• Program management experience in bringing up new manufacturing, preferably through new locations/partners or NPI.
• Start‑up experience preferred.
• Ability to travel domestically and internationally.

Estimated base salary range: $195,000 to $225,000. This does not include benefits or potential equity. Compensation decisions consider skill set, market conditions, experience, and business needs.