Operations Program Manager III

Hyve Solutions; Olive Branch (MS); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

FSA

HSA

401K with match

Paid Holidays, Vacation & Sick Days

Tuition Reimbursement

Perks at Work

LEAP Program

MyFlexPay

Job summary

Hyve Solutions is seeking an Operations Program Manager III to own the end-to-end production execution window, aligning customer demand with factory capacity, materials, and outbound logistics to protect margins and deliver every server order on time.

You will coordinate with customers, manufacturing, and supply chain to turn forecasts into ship schedules, remove roadblocks on the factory floor, and ensure SLAs are met or exceeded, while driving cost coverage for change orders and RCCA actions.

Qualifications

• Bachelor's degree or equivalent; 2+ years with Associate's degree or professional cert.
• Advanced Excel skills: pivots, VLOOKUP, data analysis.
• Experience using an ERP system and Smartsheets.
• Operations management experience in manufacturing.
• Knowledge of server products and compute manufacturing.

Responsibilities

• Own end-to-end production execution window, aligning demand with factory capacity, materials, and outbound logistics.
• Maintain committed ship schedules and SLA adherence with a focus on profitability and new customer diversification.
• Coordinate with Customer, Manufacturing, and Supply Chain on CTB dates and shipping schedules.
• Troubleshoot on the factory floor, resolve issues, and escalate to cross-functional leaders as needed.
• Work with Customer and Hyve Traffic Team on freight, routing, and delivery requirements.

Skills

Advanced Excel

Data analysis

Manufacturing operations

Education

Bachelor's degree

Associate's degree + 2+ years experience

Professional certification

Tools

ERP

Smartsheets

Job description

Hyve Company Overview

Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve’s integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.

Hyve Company Overview

Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve’s integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.

Job Description

At Hyve Solutions, our mission is to empower customers, business partners, and employees to achieve success through shared goals, innovative strategies, and cutting‑edge technology solutions. As a leader in data center solutions, we specialize in designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions for the world’s largest Cloud, social media, and Enterprise companies. We pride ourselves on fostering collaboration, driving innovation, and championing thought leadership. Our team is made up of diverse, forward-thinking individuals who challenge the status quo and work closely with some of the world’s most influential companies. Hyve Solutions is part of SYNNEX Corporation, a Fortune 500 company. Join a team that thrives on excellence in a fast‑paced, high‑growth technology environment!

About The Job

As an Operations Program Manager III, you will own the end‑to‑end production execution window—aligning customer demand with factory capacity, material availability, and outbound logistics to protect margins and deliver every server order on time. Acting as the nerve center between our customers, manufacturing lines, supply‑chain partners, and freight teams, you will turn forecasts into committed ship schedules, dive onto the factory floor to remove roadblocks, and ensure every SLA is met or exceeded. Your focus on data‑driven planning, rapid issue resolution, and cost coverage for change orders will safeguard profitability while expanding our customer base. You will report directly to the Supervisor of Program Management.

You will

• Ensure adherence to Committed Customer Shipping Schedules and SLA requirements. Highly focused on profitability, Increased revenue and new customer diversification.
• Responsible for all activities related to Mass Production execution – capacity planning, material planning, material builds, Customer Need‑By‑Dates, Yield goals, Issue Resolution / Troubleshooting.
• Responsible for working with the Customer, MFG, and Supply Chain on CTB dates and providing Shipping Commit Schedules based on MFG capacity and Material availability.
• Responsible for executing to the committed shipping schedules. This includes regularly going into the Factory floor for troubleshooting, problem‑solving, and escalations to cross‑functional team leaders.
• Responsible for working with Customer and Hyve Traffic Team on requirements such as coordinating with Freight Forwarders on required Truck Sizes, White Gloves Services (if required), Security requirements (i.e. truck cannot be un‑sealed), Air Shipping, etc.

Responsible to coordinate with Customer and Traffic Team / Freight Forwarder for correct Logistics/Delivery window.

• Responsible for monitoring and ensuring that Customer SLA requirements are met such as PO to RTS (Ready to Ship) cycle times, identify any Causes of Delays (CoD), and ensure that any Root Causes and Corrective Actions (RCCA) are properly tracked and implemented cross‑functionally at Hyve or with the Customer. This includes working closely with MFG to ensure committed cycle times are met.
• Responsible to track Customer re‑work and change order requests and to ensure cost coverage before MCOs are generated. VII. Responsible to track Customer sustaining requests such as Sustaining RDT, ACC / ACP qual, etc. and to ensure cost coverage before WOs are generated.

You have

• Bachelor's degree OR Associate's degree plus 2+ years related experience OR Professional Certification plus 3+ years directly related experience.
• Advanced level skills in Microsoft Excel (pivot tables, vlookup, reporting, data analysis).
• Experience using an ERP as well as Smartsheets.
• Operations management experience within the manufacturing industry.
• Knowledge of server products and compute manufacturing.

You are

• An effective communicator (both verbal and written).
• A fast learner and innovative problem solver.
• Process and detail oriented.
• Independent and efficient.
• Proactive.

What’s in it for you

Benefit Insurance

• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Mental Health Care
• 401K with match
• Paid Holidays, Vacation & Sick Days
• Tuition Reimbursement
• Perks at Work
• LEAP Program
• MyFlexPay

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We are committed to creating an inclusive environment for all employees.