Operations Program Manager
University of Utah
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Job summary
University of Utah seeks an Operations Program Manager to serve as a leadership resource coordinating onboarding and clinician support initiatives across the University of Utah Medical Group. The role builds collaborative relationships with clinicians and administrators to enhance onboarding experiences and integration into University of Utah Health.
The Manager acts as a connector and advisor, identifying opportunities, developing recommendations, and advancing initiatives through influence,
Qualifications
- Experience working with physicians and APPs.
- Experience within an academic healthcare environment.
- Experience supporting onboarding, engagement, leadership development, faculty affairs, or clinician well-being initiatives.
Responsibilities
- Support onboarding of clinicians across the Medical Group and University of Utah Health.
- Coordinate onboarding resources, information, and communication across departments.
- Convene stakeholders, establish next steps, and maintain momentum through implementation.
- Synthesize clinician feedback and translate into action
- Present findings and recommendations to senior leaders.
Skills
Education
Job description
Position Summary The Manager, Clinician Services serves as a leadership resource forphysician and advanced practice clinicians (APP) to coordinateonboarding and clinician support initiatives across the Universityof Utah Medical Group (UUMG).
This position develops and maintains collaborative relationshipswith clinical departments, administrators, physicians, APPs, andorganizational leaders to support a positive clinician experienceand successful integration into University of Utah Health.
The role functions as a connector, advisor, and convener, helpingalign clinician needs with available resources, organizationalpriorities, and improvement efforts. Through relationship building,active listening, and collaboration, the Manager identifiesopportunities, develops actionable recommendations, and helpsadvance initiatives through influence rather than directownership.
The position serves as a trusted resource to clinicians,departments, and executive leadership and supports the continueddevelopment of Medical Group programs and services that enhanceclinician engagement, professional success, and careersustainability.
Learn more about the great benefits of working forUniversity of Utah: benefits.utah.edu
- Serve as the primary UUMG resource for supporting clinician onboarding, helping ensure new physicians and APPs can navigateavailable information, resources, programs, and connections acrossthe Medical Group and University of Utah Health.
- Partner with department administrators and clinical leaders tounderstand departmental onboarding practices, identifyopportunities for alignment, and strengthen connections betweendepartmental and Medical Group resources.
- Convene appropriate stakeholders around identified needs andopportunities, establish next steps, and help maintain momentumthrough implementation.
- Coordinate onboarding resources, information, and communicationacross departments.
- Identify onboarding gaps, barriers, and opportunities forimprovement.
- Facilitate connections between new clinicians and institutionalresources, leaders, and support programs.
- Monitor onboarding experiences and recommend improvements.
- Build and maintain effective relationships with physicians, APPs,department administrators, department leadership, andorganizational partners.
- Serve as a connector across departments and organizationalfunctions.
- Facilitate communication and collaboration amongstakeholders.
- Convene groups around common opportunities and challenges.
- Support alignment of efforts while respecting departmentalownership and autonomy.
- Develop credibility and trust through consistent engagement andresponsiveness.
- Gather and synthesize clinician and stakeholder feedback.
- Identify trends, needs, and opportunities affecting clinicianexperience.
- Translate stakeholder input into actionablerecommendations.
- Support the implementation of clinician-focused initiativessponsored by UUMG.
- Monitor outcomes and identify opportunities for ongoingimprovement.
- Close the loop with clinicians, departments, and stakeholders bycommunicating actions taken, progress, and outcomes related toidentified needs and opportunities.
- Support the development, implementation, and expansion of MedicalGroup clinician support programs and services based on identifiedneeds and opportunities.
- Synthesize clinician and stakeholder information into conciseanalyses, recommendations, presentations, and executive-levelbriefings.
- Present findings, emerging needs, opportunities, andrecommendations to senior leaders, department administrators, andphysician leadership groups.
- Develop communication materials that support organizationalawareness and engagement.
- Track and communicate progress on key initiatives andpriorities.
EQUIVALENCY STATEMENT: 1 year of higher educationcan be substituted for 1 year of directly related work experience(Example: bachelor's degree = 4 years of directly related workexperience).
Operations Program Manager, III: Requires abachelor's healthcare administration, business, organizationalleadership, communications, education, or a related field (orequivalency) + 6 years or a master's healthcare administration,business, organizational leadership, communications, education, ora related field (or equivalency) + 4 years of directly related workexperience.
Demonstrated success working across multiple stakeholders andorganizational levels.
- Ability to move initiatives forward through relationships,facilitation, and influence in environments where responsibility isshared across multiple departments and leaders
- Ability to build productive working relationships withphysicians, APPs, administrators, and senior leaders across acomplex academic healthcare environment.
- Ability to actively listen, identify underlying concerns andopportunities, synthesize diverse perspectives, distinguish themesfrom individual issues, and translate what is heard into actionablerecommendations and priorities.
- Ability to advance initiatives, build consensus, and achieveoutcomes through collaboration and relationship management ratherthan direct supervisory authority.
- Ability to bring stakeholders together, facilitate constructivediscussions, and maintain progress across initiatives involvingmultiple departments and partners.
- Strong written and verbal communication skills with the abilityto confidently prepare and deliver presentations for physicianleaders, department administrators, and senior executives.
- Highly self-motivated with the ability to independentlyestablish priorities, navigate ambiguity, and advance projects withlimited direction.
- Strong analytical and problem-solving skills with the abilityto identify themes, develop recommendations, and evaluate potentialsolutions.
- Ability to understand organizational structures, roles,decision-making processes, and areas of responsibility, and tonavigate complex environments effectively while maintainingappropriate boundaries.
- Experience working with physicians and advanced practice clinicians.
- Experience within an academic healthcare environment.
- Experience supporting onboarding, engagement, leadershipdevelopment, faculty affairs, or clinician well-beinginitiatives.
- Experience presenting to executive-level audiences
Requisition Number: PRN46468B
Full Time or Part Time? Full Time
Work Schedule Summary: M-F 8-5 with some early morning andlater meetings as needed
Department: 00728 - UUMG OPS
Location: Campus
Pay Rate Range: $70,000-$110,000 DOE
Close Date: 12/01/2026
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