Operations Program Manager

Draper; Cambridge (MA); On-site; USD 95,000 - 245,000; Full time

Benefits offered by this job

Flexible schedule

Professional development

Job summary

Draper in Cambridge, MA is seeking an Operations Program Manager to lead hardware programs from development through build, test, and delivery. You will align people, materials, processes with program priorities in a high-mix, low-volume environment.

The role requires strong leadership across engineering, supply chain and operations, managing cost, schedule, and technical performance while maintaining customer relationships and pursuing continuous improvement.

Qualifications

• Bachelor’s degree in engineering, CS, business, or related technical field.
• 5 years of program or project management experience in commercial or defense sectors.
• Knowledge of EVMS, IMP/IMS, and risk/issue management.
• Ability to lead cross-functional teams and manage customer communications.

Responsibilities

• Own overall program execution across cost, schedule, and technical targets.
• Establish performance baselines and resource plans.
• Lead cross-functional teams including engineering, supply chain, and operations.
• Manage stakeholder communications and reviews with customers.

Skills

EVMS

IMP/IMS

Risk management

Cross-functional leadership

Customer liaison

Education

Bachelor’s degree in engineering/ CS/ business

Tools

Microsoft Office

Job description

Overview:Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of delivering successful and usable solutions. From military defense and space exploration to biomedical engineering, lives often depend on the solutions we provide. Our multidisciplinary teams of engineers and scientists work in a collaborative environment that inspires the cross-fertilization of ideas necessary for true innovation. For more information about Draper, visit www.draper.com.Job Description Summary:Our Operations division is hiring an Operations Program Manager to help bring complex, mission-critical technologies from development through build, integration, test, and delivery. This highly visible role sits at the intersection of programs, engineering, supply chain, and operations, providing leadership and coordination across the full lifecycle of our hardware programs.In a high-mix, low-volume environment, no two programs are exactly alike. The Operations Program Manager will lead cross-functional operations planning and execution, drive manufacturing readiness, identify and manage operational risks, and ensure the people, materials, processes, and capabilities needed to deliver are aligned with program priorities and schedules.You’ll work closely with engineers, technicians, planners, supply chain partners, and program leadership to solve complex problems, navigate changing requirements, and move sophisticated hardware from design into successful execution.We’re looking for someone who can see the big picture while staying connected to the details. bringing teams together, anticipating challenges, and creating a clear path forward in support of our mission-driven work.Job Description:Duties and Responsibilities:Own overall program execution, to include meeting cost, schedule, technical performance targets and exceeding customer expectationsEstablish project/program performance measurement baseline.Develop, implement and update resource allocation plans. Work with functional organizations to effectively recruit, retain and develop key talent for the business.Manage and control all phases of programs from inception through completion, ensuring cost, schedule, and technical performance.Act as primary customer contact for program activities, managing program teams, and leading review sessions to ensure all work scope and technical requirements are met.Work closely with the supporting functions to enable and monitor ongoing performanceIdentify, assess and apply appropriate actions for project opportunities, risks, and issues in terms of cost, schedule, technical elements and deliverables.Establish strong customer partnerships and balance ongoing needs and expectations against plans. Develop new business or expand existing products/technologies with customers.Provide leadership oversight for the team creating an open, positive, inclusive environment to maintain high team morale.Participate in contract negotiations, reporting, deliverables and changes.Deploy appropriate quality control and quality assurance processes and ensure adherence to the Quality Management System and customer requirements.Coordinate win strategy, competitive captures, and compliant proposals to support current and future growth of the business portfolio.Manage all phases of the business cycle in accordance with the company's financial policies and processes.Ensure impactful, effective oral and written communications to internal and external stakeholders.Skills and Abilities:Knowledge of program management tools and processes such as Earned Value Management (EVMS), Integrated Master Plan (IMP)/Integrated Master Schedule (IMS) and/or Risk/Opportunity/Issue Management.Experience working government projects/programs with direct customer interfaces, both internal and external.Able to work with functional organizations to achieve project/program execution and business goals.Able to implement continuous improvement across projects/programs and balance priorities in a dynamic, matrixed environment.Ability to travel on an as needed basis.Ability to quickly learn new technologies and/or new applications.Prior exposure to all product lifecyclesAbility to be persuasive and a strong relationship builder.Possess excellent communications, presentation and networking skills.Proficiency with Microsoft Office ApplicationsEducation:Bachelor’s degree (major in engineering, computer science, business, or related technical field preferred)Experience:5 years professional experience in project/program management in commercial or defense industry requiredAdditional Job Description:Applicants selected for this position will be required to obtain and maintain a government security clearance.Connect With Draper for Future Opportunities! If you don't find the right posting in our Career Opportunities, you may submit your resume for future consideration.Job Location - City:CambridgeJob Location - State:MassachusettsJob Location - Postal Code:02139-3563The US base salary range for this full-time position is$95,000.00 - $245,000.00Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Union ranges will be in compliance with the collective bargaining agreement's approved rates by location and role. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and does not include bonuses or benefits.Our work is very important to us, but so is our life outside of work. Draper supports many programs to improve work-life balance including workplace flexibility, employee clubs ranging from photography to yoga, health and finance workshops, off site social events and discounts to local museums and cultural activities. If this specific job opportunity and the chance to work at a nationally renowned R&D innovation company appeals to you, apply now www.draper.com/careers.Draper is committed to creating an inclusive environment. We understand the value of inclusivity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, or genetic information. Draper is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact [e-mail].