Operations Professional-U

RiverSource; Minneapolis (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Vacation time

Sick time

401(k)

Health insurance

Dental insurance

Life insurance

Job summary

RiverSource is seeking a detail-oriented Operations Associate to process, reconcile and balance transactions for the assigned product in a fast-paced environment. You will collaborate with internal and external partners to research and resolve issues while ensuring compliance with industry rules and internal procedures.

This full-time, non-exempt role offers a base salary of $41,500–$62,300 plus bonus eligibility and a comprehensive benefits program that includes vacation, sick time, a 401(k),

Qualifications

• Education: High school diploma or GED.
• Experience: 0-1 years of relevant experience.
• Strong attention to detail with accuracy in high-volume processing.
• Ability to research and resolve problems.
• Demonstrated ability to manage multiple priorities in a fast-paced, results-driven transaction-based environment.
• Previous operations, processing or customer service experience.
• Strong written and verbal communication skills.

Responsibilities

• Process, reconcile and/or balance for the assigned product in an accurate, timely and compliant manner.
• Work with internal and external business partners to research and resolve issues, troubleshoot and provide seamless service.
• Utilize various computer applications to provide operational processing information and take action as appropriate.
• Provide support to other team members as necessary.

Skills

Attention to detail

Multi-tasking

Communication skills

Problem solving

Education

High school diploma or GED

Job description

About Our CompanyWe’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.Job DescriptionProcess, reconcile and/or balance for the assigned product according to department policy and procedures. Ensure comprehensive and seamless operations for all transaction requests. Work with both internal and external business partners to research and resolve issues in an accurate and timely manner. Ensure processing of transactions follow industry rules/regulations and internal compliance procedures.Key ResponsibilitiesProcess, reconcile and/or balance for the assigned product in an accurate, timely and compliant manner. May receive guidance from Coaches or Team Leads on a frequent basis.Work with appropriate internal and external business partners to research and resolve issues, troubleshoot and provide seamless service. Provide support to other team members as necessary.Utilize various computer applications to provide operational processing information and take action as appropriate.Required QualificationsEducation: High school or GEDExperience: 0-1 years of relevant experience.Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience.Strong attention to detail including demonstrated ability to meet accuracy standards in a high-volume processing situation.Ability to research and resolve problems.Demonstrated ability to manage multiple priorities in a fast-paced, results-driven transaction-based environment.Previous operations, processing or customer service experience.Strong written and verbal communication skills.Preferred QualificationsProduct-specific or financial services industry experience.Base Pay SalaryThe base salary is $41,500-62,300 and maybe vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.Full-Time/Part-TimeFull timeExempt/Non-ExemptNon-ExemptJob Family GroupBusiness Support & OperationsLine of BusinessRSA AnnuitiesAmeriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.