Operations Processor - Special Projects

U.S. Bank; Marshall (MN); On-site; USD 57,308,000 - 59,916,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank in Marshall, MN, is seeking a production-support specialist to help multiple groups within Operations Services and enterprise-wide initiatives. You will perform routine tasks in various systems and collaborate with internal partners from Day One.

The role emphasizes accuracy, customer service, and timely task completion, with opportunities to contribute to process improvements and refined data handling in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Two to four years or more of operations services related work experience.
• Strong PC skills and intermediate Excel experience.
• Good verbal and written communication abilities.

Responsibilities

• Execute routine tasks across multiple operational systems and partner with internal teams.
• Assist with special projects involving research, Excel spreadsheets, and exception review.
• Identify and escalate issues to management; support with production improvements.

Skills

Excel skills

Customer service

Time management

Verbal and written communication

PC skills

Education

High School Diploma

Tools

Microsoft Excel

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at— all from Day One.

Job Description

This is a cross-functional position that provides production support to multiple groups within Operations Services or enterprise wide. Execute a variety of routine tasks within multiple operational systems and interacts with multiple internal partners. Assist with special projects that involves research, excel spreadsheets, review exceptions and escalates issues to management as appropriate. May have the opportunity to recommend and implement developed processing improvements within production.

Location expectations

This role requires working from the following U.S. Bank location three (3) or more days per week: 1310 Madrid St Marshall, MN 56258

Basic Qualifications

• High school diploma or equivalent
• Two to four years or more of operations services related work experience

Preferred Skills/Experience

Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements Proven commitment to high quality customer service Ability to work well with external and internal customers Good time management skills to maximize production and execution of tasks in a fast-paced environment Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide Physical requirements could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive motions Ability to identify, analyze and resolve exceptions through data interpretation Strong PC skills Good verbal and written communication skills Intermediate Excel experience

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Pay Range

Pay Range: $20.00 - $20.91

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.