Operations Processing Specialist

Advisor Group; Scottsdale (AZ); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401k

Paid time away

Volunteer days

Job summary

Osaic is seeking an Operations Processing Specialist in Scottsdale to join Document Services. You will handle the intake, processing, routing, and management of physical and electronic documents, ensuring accuracy, security, and compliance with industry standards.

The role requires strong organization, attention to detail, and the ability to learn internal systems quickly. You will work in a fast-paced environment with a focus on quality and timely processing, supporting heavy workloads as

Qualifications

• High school diploma or equivalent is required.
• 2-3 years relatable or transferable work experience; financial services experience preferred.
• Proficient in Microsoft Office (Excel, Word, Outlook, Teams, etc.).
• Demonstrated ability to learn quickly and adapt to new systems and processes: NetX360, Wealthscape, Front-End Imaging (FEI), Salesforce (contact management and imaging workflow systems), eQuipt and other assigned back-office functions.
• Detail-oriented with strong problem-solving and critical thinking skills.
• Excellent written and verbal communication skills.
• Must be team-oriented and client-focused.
• Ability to work overtime, including weekends as needed to support heavy work volume when applicable.

Responsibilities

• Process incoming and outgoing mail, including return mail, ensuring timely and accurate handling.
• Review, sort, and prepare documents for scanning, imaging, and distribution; scanning, printing, and making copies.
• Manage and route documents through internal workflow and imaging systems to appropriate business units.
• Monitor and update workflows to ensure timely completion and proper document tracking.
• Support document retention, recordkeeping, and secure handling procedures.
• Participate in special projects focused on process improvement and operational efficiency.
• Maintain accurate records in internal systems with professionalism and attention to detail.
• Communicate effectively with internal teams to resolve issues and ensure seamless processing.
• Demonstrate flexibility by shifting priorities as business needs change and assisting with high-volume workloads.
• Crosstrain across team functions and provide support as needed.
• Perform additional duties as assigned.

Skills

Organizational skills

Communication skills

Team collaboration

Problem solving

Adaptability

Education

High school diploma

Tools

NetX360

Wealthscape

Front-End Imaging (FEI)

Salesforce

eQuipt

Job description

Operations Processing Opportunity in Financial Services

Operations Processing Specialist

Location:

Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255

Osaic has returned to the office. This position requires full-time, on-site attendance (5 days per week) at the location listed above. Applicants must be able and willing to work in the office daily at the hub listed above.

Role Type: Full-time, Non-Exempt

Salary: $40,000-$42,000 per year + annual performance-based bonus

Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education.

Our competitive compensation is just one component of Osaic’s total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers https://careers.osaic.com/benefits.

Summary:

The Operations Processing Specialist plays a critical role within Document Services, supporting the intake, processing, routing, and management of both physical and electronic documents. This individual is responsible for ensuring documents are handled accurately, securely, and in compliance with industry standards.

This role requires a highly organized and adaptable professional who can effectively manage multiple priorities in a fast-paced environment. The ideal candidate demonstrates strong attention to detail, excellent communication skills, and the ability to quickly learn internal systems and processes.

Responsibilities:

• Process incoming and outgoing mail, including return mail, ensuring timely and accurate handling
• Review, sort, and prepare documents for scanning, imaging, and distribution Scanning, printing and making copies of documents.
• Manage and route documents through internal workflow and imaging systems to appropriate business units
• Monitor and update workflows to ensure timely completion and proper document tracking
• Support document retention, recordkeeping, and secure handling procedures
• Participate in and contribute to special projects focused on process improvement and operational efficiency
• Maintain accurate records in internal systems with a high level of professionalism and attention to detail
• Communicate effectively with internal teams to resolve issues, answer inquiries, and ensure seamless processing
• Demonstrate flexibility by shifting priorities as business needs change and assisting with high-volume workloads
• Crosstrain across team functions and provide support as needed
• Perform additional duties as assigned

Education Requirements:

High school diploma or equivalent is required

Basic Requirements:

• 2-3 years relatable or transferable work experience; financial services experience preferred
• Proven ability to work in a fast-paced environment with accuracy and efficiency
• Strong organizational skills with the ability to multi-task and manage competing priorities
• Proficient in Microsoft Office (Excel, Word, Outlook, Teams, etc.)
• Demonstrated ability to learn quickly and adapt to new systems and processes: NetX360, Wealthscape, Front-End Imaging (FEI), Salesforce (contact management and imaging workflow systems), eQuipt and other assigned back-office functions.
• Detail-oriented with strong problem-solving and critical thinking skills
• Excellent written and verbal communication skills
• Must be team-oriented and client-focused.
• Ability to work overtime, including weekends as needed to support heavy work volume when applicable.
• Must demonstrate a high level of professionalism, accountability, and reliability
• Strong team orientation with a commitment to delivering high-quality service
• undefined

Preferred Requirements:

• 2+ years’ experience in financial services operations or broker-dealer setting
• Familiarity with workflow, imaging, or document management systems
• FINRA Series 7 License a plus

Equal Opportunity Employer

Osaic is an equal opportunity employer. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law.

Eligibility

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Osaic.

Unqualified Applications

Osaic does not consider applications from candidates who do not meet the minimum qualifications stated in the job posting.

Recruiting Agencies

Osaic only accepts candidates from contracted recruiting firms and only for searches approved prior to submissions. Fees will not be paid for unsolicited submissions.