Operations Personnel (NCS) - Baltimore Convention Center

City of Baltimore, Mayor's Office of Employment; Baltimore (MD); On-site; USD 17,000 - 20,000; Part time

Job summary

City of Baltimore, Mayor's Office of Employment seeks a Part-time Operations Aide for custodial and event setup duties at the Convention Center. You will follow daily assignments, work evenings or weekends, and report to an Operations Shift Supervisor to support housekeeping and event operations.

Responsibilities include setting up equipment, cleaning floors and restrooms, loading supplies, and assisting the public and promoters as needed.

Qualifications

• High School Diploma or GED required or an equivalent combination of education and experience.
• One year of work experience is required; hospitality experience is a plus.

Responsibilities

• Set up and tear down facility equipment for events.
• Sweep, mop, vacuum, and clean floors in the facility.
• Load and unload supplies and materials.
• Maintain trash around building perimeter and throughout event spaces.
• Interact with the public and clients during events and shift work.

Skills

Customer service

English literacy

Physical stamina

Teamwork

Flexibility

Education

High School Diploma or GED

Equivalency combination of education and experience

Job description

Job Summary

The Part time Operations Aide position is a dual position responsible for both custodial and event setup duties. Part-time employees will report to an Operation Shift Supervisor who is responsible for the direction of housekeeping and event operations in the Convention Center. The incumbent is responsible for their daily assignment for setup, custodial, or a combination of both, in the public and private section of the facility. Daily assignments and tasks will vary based on event needs. This is non-exempt position and is considered non-essential.

Essential Functions

(The following examples illustrate the work performed in the positions in the class. Positions may require some or all these examples depending on the organization of work within the agency. This list is not inclusive. A position may require related duties not listed, if necessary, to accomplish the work of the agency.)

• Sets-up and tear down of facility equipment (i.e., chairs, tables, staging, risers, trash cans, dance floors, coat racks, table skirting etc.) for events.
• Sweeps, mops, vacuum, and cleans floors in facility
• Load and unload supplies and materials
• Maintain trash around building perimeter.
• Trash removal throughout the event spaces
• Has contact with general public and clients in the workplace. *The work in this class involves evenings, weekends, holidays and shiftwork

Custodial duties including but not limited to the following:

• Clean, disinfect, and maintaining restrooms
• Clean and dust furniture
• Sweep, mop, and vacuum floors
• Wash walls and windows
• Stocking restroom supplies
• Follow instructions regarding the use of chemicals and supplies as directed.

Minimum Qualifications

Education: High School Diploma or GED equivalent. * Commensurate experience will be considered in lieu of high school diploma

AND

Experience: One year work experience. One year of experience as a laborer preferred. Experience in Hospitality is a plus

OR

Equivalency Notes: Have an equivalent combination of education and experience.

Knowledge, Skills, and Abilities

• Ability to work effectively in a service-oriented environment subject to frequently changing priorities and interruptions.
• Ability to communicate and interact effectively with fellow staff and diverse constituents.
• Ability to stand and walk for large portions of day.
• Ability to lift and carry objects up to 40 lbs.
• Ability to work under high pressure in meeting urgent deadlines.
• Ability to establish and maintain effective working relationships with staff, contractors, and facility users.
• Ability to effectively read written instructions, manuals, signs, and product labels in English.
• Ability to follow through and carry out assignments.
• Knowledge of proper and safe use of custodial equipment, chemicals, tools, etc.
• Ability to work independently in the absence of supervision.
• Ability to assist public and show promoters with basic questions/problems or obtain a supervisor who can assist.
• Ability to understand and follow instructions in English, both orally and in writing.
• Must be available to flexible hours including evenings, weekends, and holidays. Shift examples include 8am to 2pm, 1pm to 7pm and/or 6pm to 12 midnight.

Additional Information

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER