Operations Partner - Cleveland, OH

Bird; Cleveland (OH); On-site; USD 45,500 - 63,700; Full time

Benefits offered by this job

Flexible schedule

Independent contractor benefits

Job summary

Bird is seeking an Operations Partner in Cleveland, Ohio. This role involves managing the fleet of e-scooters to meet community transportation needs. The ideal candidate will be responsible for deploying, recovering, and maintaining vehicles while having a strong knowledge of the local area.

This is a full-time independent contractor position requiring a registered business LLC, valid driver's license, and access to a reliable vehicle. Excellent communication and time-management skills are essential.

Qualifications

• Registered Business LLC is required.
• General liability insurance must be obtained within 30 days of onboarding.
• Valid Driver's License is mandatory.

Responsibilities

• Deploy vehicles to designated locations as directed.
• Ensure vehicles are parked safely in approved areas.
• Recover vehicles for charging as needed.
• Rebalance vehicles from low-demand to high-demand areas.

Skills

Strong knowledge of local geography

Ability to lift up to 50 pounds

Flexible availability

Self-motivated

Ability to simplify difficult problems

Job description

Job Summary

The Operations Partner role is a key partner to Bird’s Operations Team. The Operations Partner will work with our local City Operations Manager to manage our fleet of e-scooters in Cleveland, Ohio to ensure it stays maintained and deployed to meet the transportation needs of the community. The ideal candidate for this partnership should have a “doer” attitude, excellent time-management and execution habits, and the ability to communicate clearly. As an Operations Partner, you will use our mobile technology to monitor, transport, rebalance, and maintain our vehicles to ensure a safe, environmentally friendly scooter is always available to ride nearby. This is a full-time contract role.

Responsibilities

• Deploy vehicles to designated locations as directed.
• Ensure vehicles are parked safely, compliantly, and in approved areas.
• Recover vehicles for charging or maintenance as needed.
• Rebalance vehicles by relocating them from low-demand areas to high-demand areas.

Must Haves

• Registered Business LLC
• General liability insurance (ability to acquire within 30 days of onboarding)
• General commercial auto insurance (ability to acquire within 30 days of onboarding)
• Valid Drivers License
• Ability to commute to Cleveland, Ohio
• Access to a reliable vehicle for work-related duties
• Strong knowledge of the local geography
• Flexible availability and willingness to work daily, including weekends
• Comfortable learning and adapting to new concepts and using new tools
• Ability to lift up to 50 pounds; stoop, bend, walk, and stand for long periods of time.
• Self-motivated, energetic and driven individual with the ability to learn new skills and build a team
• Ability to simplify difficult problems into actionable and solvable tasks
• Must have a warehouse space with sufficient electrical capacity to charge vehicles onsite
• Own/Rent Van

Important Details About The Role

• This is an independent contractor position, not an employee role.
• You are responsible for your own tools, equipment, and any associated expenses required to complete your work.
• As an independent contractor, you manage your own schedule and workload to meet the operational needs of Bird.

Pay Range

• $1000 +/week

For these reasons and more, Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.

Work Location: In person