Operations Officer III - Fire Department

City of Baltimore; Baltimore (MD); On-site; USD 84,000 - 133,000; Full time

Job summary

City of Baltimore is seeking an Operations Officer to support organizational units through staff supervision, project management, and data-driven analysis. The role emphasizes budgeting, reporting, and inter-department coordination in a dynamic city environment.

Required are a Bachelor’s degree and at least six years in professional administrative or operations work. A valid Maryland driver’s license may be needed; the city emphasizes equity and public service.

Qualifications

• Bachelor's degree in Business Administration, Public Administration, Management, or related field from an accredited college or university.
• 6 years of experience in professional-level administrative, operations, or technical work. Previous work lead experience may be required.
• Equivalent combination of education and experience.

Responsibilities

• Supervise and/or manage staff, problem solve as an individual contributor, or project manage.
• Coordinate activities of various organizational units.
• Plan, organize and direct the work of others.
• Research and write complex narrative and statistical reports.
• Prepare and present reports or recommendations clearly and concisely.

Skills

Public administration

Budgeting

Financial analysis

Management experience

Policy interpretation

Report writing

Communications

Staff supervision

Relationship building

Problem solving

Education

Bachelor's degree in Business Administration, Public Administration, Management, or related field

Job description

Salary Range: $83,530.00 - $133,471.00 Annually

Hiring Salary Range: $83,530.00 - $133,471.00 Annually

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here https://humanresources.baltimorecity.gov/hr-divisions/benefits

CLASS DEFINITION

Positions in the Operations Officer series contribute to the effective management of an organizational unit, e.g., section, division, or agency by supervising and/or managing staff, problem solving as an individual contributor, or project managing.

Positions in the Operations Officer series are differentiated based on the following factors: analytics, budget, communications, environmental factors, functional responsibilities, minimum qualifications, policy, relationship building, supervision given, and supervision received.

Minimum Qualifications

On or before the date of filing the application, each candidate must:

Requirements - A Bachelor's degree in Business Administration, Public Administration, Management, or related field from an accredited college or university

AND

Experience: 6 years of experience in professional-level administrative, operations, or technical work. Previous work lead experience may be required.

OR

NOTE EQUIVALENCIES: An equivalent combination of education and experience.

LICENSES, REGISTRATIONS AND CERTIFICATES: A valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and eligible to obtain a Baltimore City driver's permit may be required.

Knowledges, Skills, And Abilities

• Knowledge of the principles and practices of public and business administration and management, including the process of planning, organizing, staffing, directing and controlling.
• Knowledge of methods and procedures for the collection or organization, interpretation and presentation of information.
• Knowledge of the basic principles of accounting, budgeting, fiscal controls and statistics.
• Knowledge of management practices and methods.
• Ability to adapt and apply the concepts and techniques of administrative analysis to the needs of specific projects.
• Ability to identify problem areas and recommend appropriate solutions based on logical consideration of alternatives.
• Ability to interpret and apply a variety of laws, rules, regulations, standards and procedures.
• Ability to prepare and present reports or recommendations clearly and concisely.
• Ability to compile financial and operational data and to analyze charts and reports and statistical and budgetary statements.
• Ability to coordinate the activities of various organizational units.
• Ability to plan, organize and direct the work of others.
• Ability to research and write complex narrative and statistical reports
• Ability to speak and testify effectively before governmental and legal bodies and commissions, the media and community and business groups.
• Ability to establish and maintain effective working relationships with city officials, community and business groups.

Background Check

NOTE: Those eligible who are under final consideration for appointment will be required to authorize the release of criminal conviction information.

Probation

All people, including current City employees, selected for this position must complete a mandatory six-month probation.

Eligibility

Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.

Education Accreditation

Applicants' education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org.

Selection Process

All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.

Examination Process

Applicants must provide sufficient information on their application to show that they meet the qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.

The examination will consist of a rating of your education, training, and experience as presented in your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact Human Resources directly. Do not attach your request for accommodation to the application.