Operations & Marketing Associate

Springer Capital, LLC; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Job summary

Springer Capital, LLC is seeking an Operations & Marketing Associate to support TEAM & EXECUTIVE operations, finance & deal support, and marketing activities across our properties. The role includes calendar management, travel planning, meeting prep, and confidential document handling.

The ideal candidate will have strong office management experience, excellence in communication, and the ability to coordinate across multiple teams and vendors.

Qualifications

• Bachelor's degree preferred, or equivalent combination of education and relevant work experience
• Prior experience in office management, administrative support, or executive support preferred
• Experience in marketing, financial services, or real estate is a plus

Responsibilities

• Team & executive support: Manage calendars and scheduling for firm leadership, resolving conflicts and prioritizing requests
• Screen and manage correspondence; draft and send communications on leadership's behalf as needed
• Coordinate business travel, including flights, hotels, ground transportation, and itineraries
• Prepare meeting agendas and materials; take notes and track follow-up action items
• Coordinate logistics for internal and external meetings, calls, and events
• Maintain firm files and confidential documents
• Track deadlines and follow up on outstanding items across teams
• Serve as liaison between leadership and internal team members, external partners, vendors, and lenders
• Finance & deal support: Work with the accounting team to maintain and process expense reports
• Support the deal team on drafting construction draws
• Support the asset management team on portfolio and property-level needs
• Assist with basic bookkeeping tasks and invoice processing as needed
• Help coordinate due diligence document requests and organization as needed
• Marketing: Oversee the property websites, ensuring content, photos, floor plans, availability, and pricing are current and accurate
• Conduct regular pricing and marketing audits across property websites and listing platforms to ensure accuracy and consistency
• Manage marketing software and platforms, including user access, subscriptions, renewals, and vendor relationships
• Office administration & facilities: Serve as the primary point of contact for all office administration and day-to-day facilities needs
• Maintain the office building: coordinate sprinkler turn on/shut off, landscaping, HVAC, and general repair and maintenance
• Order and arrange daily lunch and manage kitchen/pantry supplies
• Maintain office supplies, equipment, and furnishings; place orders and manage vendor relationships
• Coordinate IT and equipment needs with outside vendors or internal support as needed
• Oversee mail, deliveries, and courier services
• Ensure the office is presentable and functional for daily operations, client visits, and meetings
• Culture & events: Plan and coordinate firm events, offsites, and team gatherings
• Support onboarding logistics for new hires (workspace setup, equipment, supplies)
• Coordinate holiday and employee recognition activities
• Education requirements: Bachelor's degree preferred, or equivalent combination of education and relevant work experience

Job description

Operations & Marketing Associate Responsibilities:

TEAM & EXECUTIVE SUPPORT

• Manage calendars and scheduling for firm leadership, resolving conflicts and prioritizing requests
• Screen and manage correspondence; draft and send communications on leadership's behalf as needed
• Coordinate business travel, including flights, hotels, ground transportation, and itineraries
• Prepare meeting agendas and materials; take notes and track follow-up action items
• Coordinate logistics for internal and external meetings, calls, and events
• Maintain firm files and confidential documents
• Track deadlines and follow up on outstanding items across teams
• Serve as liaison between leadership and internal team members, external partners, vendors, and lenders

FINANCE & DEAL SUPPORT

• Work with the accounting team to maintain and process expense reports
• Support the deal team on drafting construction draws
• Support the asset management team on portfolio and property-level needs
• Assist with basic bookkeeping tasks and invoice processing as needed
• Help coordinate due diligence document requests and organization as needed

MARKETING

• Oversee the property websites, ensuring content, photos, floor plans, availability, and pricing are current andaccurate
• Conduct regular pricing and marketing audits across property websites and listing platforms to ensure accuracyand consistency
• Manage marketing software and platforms, including user access, subscriptions, renewals, and vendor

relationships

OFFICE ADMINISTRATION & FACILITIES

• Serve as the primary point of contact for all office administration and day-to-day facilities needs
• Maintain the office building: coordinate sprinkler turn on/shut off, landscaping, HVAC, and general repair andmaintenance
• Order and arrange daily lunch and manage kitchen/pantry supplies
• Maintain office supplies, equipment, and furnishings; place orders and manage vendor relationships
• Coordinate IT and equipment needs with outside vendors or internal support as needed
• Oversee mail, deliveries, and courier services
• Ensure the office is presentable and functional for daily operations, client visits, and meetings

CULTURE & EVENTS

• Plan and coordinate firm events, offsites, and team gatherings
• Support onboarding logistics for new hires (workspace setup, equipment, supplies)
• Coordinate holiday and employee recognition activities

EDUCATION REQUIREMENTS

• Bachelor's degree preferred, or equivalent combination of education and relevant work experience
• Prior experience in office management, administrative support, or executive support preferred
• Experience in marketing, financial services, or real estate is a plus