Operations Manager-The Domain VS

Victoria’s Secret & Co.; Austin (TX); On-site; USD 32,000 - 40,000; Full time

Job summary

Victoria’s Secret & Co in Austin seeks an Operations Manager to drive store-wide execution, ensure product availability, and maintain a safe, engaging shopping environment. You will report to the Store Manager or Assistant Store Manager and lead a team of Selling Associates in high-volume settings.

Key duties include shipments, replenishment, inventory accuracy, back-of-house organization, floorsets, and coaching of staff to meet performance and customer service standards.

Qualifications

• 3+ years of retail leadership experience preferred.
• Ability to lift up to 40 pounds and stand for extended periods.
• Flexible schedule including nights and weekends.
• Experience using insights to drive performance.
• Strong selling, coaching, and business ownership mindset.
• Ability to work in a fast-paced, customer-focused environment.

Responsibilities

• Execute shipment, replenishment, and inventory processes.
• Oversee back-of-house organization and operational efficiency.
• Maintain inventory accuracy and operational compliance.
• Uphold cleanliness, safety, and asset protection standards.
• Support floorsets and product launches.
• Lead direct reports, including Selling Associates.
• Model company values and drive team performance.

Skills

Strong execution & operational exp

Retail leadership experience

Coaching & team development

Insight-driven performance

Night/weekend availability

Technology proficiency

Job description

Why You Belong Here

At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

Description

A Victoria’s Secret & Co Operations Manager is a values-based leader who drives operational execution to ensure a consistent and efficient store environment. This role reports to the Store Manager or Assistant Store Manager.

Key Responsibilities

The Operations Manager ensures operational routines are executed consistently to support product availability and store readiness. Specifically, this role owns:

• Execution of shipment, replenishment, and inventory processes
• Back-of-house organization and operational efficiency
• Inventory accuracy and operational compliance
• Cleanliness, safety, and asset protection standards
• Support of floorsets and product launches
• Identification and resolution of operational gaps
• Direct reports, including Selling Associates
• This role is present in higher volume or more complex environments and leads the performance and direction of the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned

Click here for benefit details related to this position.

Minimum Salary

$23.50

Maximum Salary

$29.35

VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

Qualifications

• Strong execution and operational expertise
• Strong selling, coaching, and business ownership mindset
• Experience using insights to drive performance
• Experience developing talent and building team capability
• 3+ years of retail leadership experience preferred
• Ability to work nights, weekends, and a flexible schedule
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks
• Ability to use technology (headsets, mobile devices, computers)

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.