Operations Manager - Support Management

Sweeping Corporation of America; Columbia (SC); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

401(k) with Match

Health, Dental, Vision & Life Insurance

Paid Time Off & Holidays

Training Programs

A Culture that Cares

Job summary

Sweeping Corporation of America is seeking an Operations Manager in Columbia, SC. This full-time role focuses on maintaining community cleanliness and safety through effective operations management and team leadership. You will guide various teams, optimize processes, and ensure that services meet customer demand, all while promoting a culture of safety and compliance.

The ideal candidate will bring a year of operations experience, preferably in waste management. A high school diploma is required, with a bachelor's degree as a plus. The position offers comprehensive benefits, including 401(k) matching and health insurance.

Qualifications

• 1 year operations experience – waste management or driver operations a plus.
• 1 year management experience preferred.
• Must be available to respond to staffing or operational needs outside standard hours.

Responsibilities

• Guide and manage team operations with clarity and accountability.
• Promote workplace culture and ensure safety compliance.
• Execute branch-level strategies to meet company goals.
• Manage profit and loss, tracking performance metrics.
• Identify sales opportunities to drive revenue growth.
• Hold staff accountable for meeting expectations and results.
• Oversee staffing and scheduling for optimal work execution.
• Track employee hours and manage payroll processes.
• Utilize data for continuous improvement and efficiency.
• Develop a business acumen mindset for problem-solving.
• Build and maintain positive relationships with staff and clients.
• Collaborate with various departments to ensure service delivery.

Skills

Communication

Collaboration

Project Management

Work Ethic

Problem-Solving

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

JOB TITLE: Operations Manager – Full-Time

LOCATION: Columbia, SC

TRAVEL: Minimal 1-10%

TERRITORY: Columbia, SC

COMPENSATION: $75,000-$85,000

Who we are

Sweeping Corporation of America (SCA) is the nation’s leading street sweeping company, operating in over 20 states and supporting more than 600 municipalities, counties, and government agencies. With over six million miles serviced annually, SCA is uniquely focused on the delivery of high-performance street sweeping, jet‑vac, and environmental services. SCA has built its entire organization, its people, processes, technology, and investments around providing uninterrupted, accountable, and results-driven services tailored to the needs of our clients. Our mission is to provide essential sweeping and environmental services that support cleaner, safer, and more sustainable communities.

What you’ll do

At SCA, you’ll play a key role in driving our mission to keep communities clean and safe across the country. As an Operations Manager, you’ll help shape operations, support our dedicated field teams, and deliver critical services that make a visible impact every day. Whether you're leading people, optimizing processes, or providing essential support, your work will contribute directly to our success—and to the communities we proudly serve.

Your daily impact

• Leadership: Guide your team with clarity, confidence, and a motivating presence. Build trust through open communication, approachability, and accountability.
• Workplace Culture & Safety: Champion a culture that is safe, inclusive, and performance-driven. Promote engagement & ensure compliance with safety policies.
• Strategic & Operational Planning: Execute branch-level strategies aligned with company goals. Plan and schedule work weekly or monthly using routing tools to meet customer demand efficiently.
• Financial Management: Manage the branch’s profit and loss, making data-driven decisions to drive profitability. Monitor KPIs including revenue, labor costs, maintenance, and safety.
• Revenue Growth: Partner with sales to identify & pursue growth opportunities. Support customer retention & account growth through exceptional service.
• Execution & Accountability: Set clear goals and metrics, ensuring strong follow-through. Own outcomes by holding yourself and your team accountable for results.
• Staffing & Scheduling: Manage staffing levels in alignment with business needs. Oversee daily and weekly scheduling of work crews & ensure optimal route execution.
• Employee Management: Track hours, manage pay approvals, and oversee payroll submission. Coach employees on performance, administer discipline when necessary, and foster strong employee relations.
• Analytical Thinking: Use data and reporting tools to drive continuous improvement and identify opportunities for operational efficiencies and growth.
• Business Acumen: Operate with the mindset of a business owner, solving problems independently, managing resources wisely, and planning for long-term success.
• Relationship Management: Build strong, positive relationships with employees, customers, and cross-functional partners. Serve as the face of your branch in the community and with clients.
• Cross-Functional Collaboration: Partner with HR, Finance, Sales, Maintenance, & other departments to align operations, support initiatives, & ensure service delivery.
• Brand & Service Advocacy: Promote and represent the SCA brand with pride, helping to communicate the value of our services and maintain a high standard of professionalism.
• Regular & Predictable Attendance: The ability to consistently report to work on time and as scheduled, with minimal unexcused absences. This includes being present and prepared to work throughout assigned shifts, and reliably adhering to start times, breaks, and end times.
• Supervisory: This position is responsible for the direct and/or indirect supervision of workers, including but not limited to assigning work, monitoring performance, providing training and guidance, conducting performance evaluations, approving timecards, and participating in hiring, corrective action, and employment decisions as appropriate.

Minimum job requirements

• Experience: 1 year operations experience – waste management or driver operations a plus; jet vac experience highly preferred
• Management Experience: No experience managing teams required – 1 year preferred
• Education: High school diploma or equivalent – bachelor’s degree preferred
• Support: Must be available to respond to staffing or operational needs outside standard work hours.

Skills & Competencies

• Communication: Excellent communication & interpersonal skills
• Collaboration: Works effectively across teams and departments to achieve shared goals
• Project Management: Plans, organizes, and executes initiatives efficiently, ensuring timelines and deliverables are met
• Work Ethic: Demonstrates reliability, accountability, and a commitment to high-quality results
• Problem-Solving & Adaptability: Anticipates challenges, identifies solutions, and adjusts to evolving business needs

Benefits & Wellness at SCA

• 401(k) with Match
• Health, Dental, Vision & Life Insurance
• Short- & Long-Term Disability
• Indemnity Insurance
• Paid Time Off & Holidays
• Training Programs
• Team Focus
• A Culture that Cares
• Rooted in Respect

Physical requirements & travel

• Lifting: Up to 25 lbs
• Sitting/Standing: Primarily desk-based with moderate standing or walking
• Dexterity: Ability to use computers, phones, and standard office equipment
• Visual & Auditory: Normal or corrected vision and hearing sufficient for office work

SCA is a military friendly employer and is happy to have those who have served our country on the team. We encourage veteran, military spouses and family members to apply and thank them for their service! SCA is an equal opportunity employer and does not discriminate against any employees or applicants based on age, color, race, religion, disability, gender, sexual orientation, national origin, or any other protected status. We believe our differences bring us strength. The protection of your personal data is important to us. We will only use your data in the application process and your data is not sold or used for any other purpose. Sweeping Corporation of America is an at-will employer and is proud to be a Drug-Free Workplace.