Operations Manager (Supply Chain/Logistics)

Socket.dev; Alburtis (Lehigh County); On-site; USD 85,000 - 110,000; Full time

Job summary

Penske Logistics is seeking an experienced Operations Manager to lead warehousing operations, drive customer satisfaction and achieve site financial targets. You will shape plans, deploy resources, and foster an incident-free safety culture.

You will recruit and develop supervisors, optimize inventory accuracy, collaborate with cross-site teams, and ensure timely billing and payroll processes while maintaining strong customer relations.

Qualifications

• Proven leadership and team development experience.
• Strong track record in achieving KPIs and financial plans.
• Commitment to safety and process improvement.

Responsibilities

• Lead teams to exceed customer KPIs and objectives.
• Develop and execute annual financial and operating plan.
• Foster safety culture and improve operational processes.
• Coordinate with customers and cross-site teams to optimize performance.

Skills

Leadership

Team management

Customer focus

Financial acumen

Safety culture

Operational excellence

Education

Bachelor's degree in business, logistics, or related field

Job description

Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation?Do you have a proven record of leadership excellence and a history of leading teams to consistently exceed established goals in dynamic operational environments?Do you have a proven ability to recruit, train, develop, communicate with and retain team members?Do you have a demonstrated ability to develop forward looking plans and turn those plans into successful execution?Do you have a proven ability to effectively manage financial resources?Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of logistics professionals. We are seeking a candidate to provide leadership at one of our warehousing operations.The Operations Manager provides leadership to staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.

Position Summary:

Lead teams in a dynamic operational environment, to consistently exceed established goals, demonstrate a commitment to customers and a dedication to excellence and innovation. Develop forward looking plans and turn those plans into successful execution. Effectively manage resources to achieve operational excellence and meet or exceed the site financial operating plan. Implement and maintain an incident free safety culture at the operation.

Major Responsibilities:

People

• Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives
• Establish and sustain that we recruit, hire, train, develop and retain quality associates.
• Establish and sustain effective, two-way communication that informs and motivates as well as recognizes excellence among team members
• Establish and sustain strong and effective relationships with associates, the customer, and supporting departments

Operations

• Meet or exceed all customer key performance metrics and objectives
• Interact daily with local customer to ensure existing and emerging customer needs are understood
• Lead team to identify operational improvements in areas such as inventory accuracy and warehouse operations
• Collaborate with other Penske sites to share best practices, leverage resources/assets, etc.

Finance

• Develop and execute annual financial and operating plan
• Lead the operation with integrity to meet or exceed the Business Plan targets
• Identify issues with the operating metrics and P&L and make required adjustments in a timely manner
• Ensure customer billings and associate payroll are prepared timely and accurately, the payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L.

Safety

• Lead a culture of safety through personal example
• Develop, execute, and assess continuous improvement plan to reduce accident and injury frequency
• Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place
• Proactively identify and correct unsafe conditions, work processes, and behaviors
• Ensure compliance with all applicable regulatory agencies and company policies and procedures
• Coach through safety observations

Growth/Customer Experience

• Identify opportunities for continuous improvement and challenge the status quo
• Execute a process to track and record value delivered to the customer
• Identify and seize profitable business opportunities for the customer and Penske
• Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings.

Fleet/Assets

• Lead effort to improve fleet/equipment utilization, maintenance availability and fuel efficiency
• Contribute to equipment specification at time of start-up and renewal
• Build a strong working relationship with local PTL district and other equipment vendors
• Other projects and tasks as assigned by supervisor

About Penske Logistics

Penske Logistics engineers state-of-the-art transportation, warehousing and supply chain management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. VisitPenske Logistics to learn more.