Operations Manager - San Antonio (2nd shift)

Carvana; San Antonio (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Carvana is seeking a Reconditioning Manager to oversee a Carvana Inspection Center. The role directs 5+ leads and up to 70 frontline associates in a lean environment, driving quality, production, and cost objectives while maintaining a culture of continuous improvement.

This supervisory position emphasizes mentorship, strategic planning, and adherence to standards, with a focus on safety and teamwork to meet company metrics.

Qualifications

• 5 years of management experience in automotive or lean manufacturing.
• Knowledge of lean manufacturing principles.
• Experience leading and developing associates.
• Proven ability to obtain project deliverables and meet company metrics.
• Fluency in reading, writing, speaking, and understanding English.
• At least 18 years of age.
• Valid unrestricted driver’s license with a clean driving record in the last three years.
• Ability to maintain high volume and high quality in a fast-paced environment.
• Excellent written, verbal, and interpersonal communication skills.

Responsibilities

• Oversee day-to-day operations within the Inspection Center.
• Provide mentoring and accountability to direct reports and succession planning through coaching, leadership development, training, and performance management.
• Participate in development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company.
• Ensure adherence to operating standards, systems, policies, procedures, and performance standards.
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Recruit, select, orient, and train supervisory staff.
• Initiate and execute progression path training and certification processes.
• Provide competency-based feedback to leads and associates.
• Ensure adequate production capacity levels for each line and assist with production planning.
• Ensure compliance with health and safety and loss prevention guidelines.
• Provide vision and guidance to the reconditioning team in meeting performance metrics.
• Positively reinforce and engage the team regarding quality, production, and cost objectives.
• Participate in and lead problem-solving and continuous improvement efforts.

Skills

Management experience

Lean manufacturing

Team leadership

Communication skills

Safety compliance

Job description

About Carvana

At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first‑rate condition, we’ve built multiple Vehicle Reconditioning Centers around the country where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150‑point inspection process, we verify that every vehicle meets rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no‑hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.

Position Overview

This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations within a Carvana Inspection Center. The Reconditioning Manager oversees all aspects of the vehicle reconditioning process and directs at least five leads and up to 70 front‑line associates in a lean manufacturing environment. This role maintains a culture of continuous improvement and high associate engagement while meeting quality, production, and cost objectives.

This position is not eligible for visa sponsorship.

What You’ll Be Doing

• Oversee day‑to‑day operations within the Inspection Center.
• Provide mentoring and accountability to direct reports and succession planning through coaching, leadership development, training, and performance management.
• Participate in development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company.
• Ensure adherence to operating standards, systems, policies, procedures, and performance standards.
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Recruit, select, orient, and train supervisory staff.
• Initiate and execute progression path training and certification processes.
• Provide competency‑based feedback to leads and associates.
• Ensure adequate production capacity levels for each line and assist with production planning.
• Ensure compliance with health and safety and loss prevention guidelines.
• Provide vision and guidance to the reconditioning team in meeting performance metrics.
• Positively reinforce and engage the team regarding quality, production, and cost objectives.
• Participate in and lead problem‑solving and continuous improvement efforts.

What The Job Requires

• 5 years of management experience in automotive or a lean manufacturing environment.
• Knowledge of lean manufacturing principles.
• Experience leading and developing associates.
• Proven ability to obtain project deliverables and meet company metrics.
• Fluency in reading, writing, speaking, and understanding English.
• At least 18 years of age.
• Valid unrestricted driver’s license with a clean driving record in the last three years.
• Ability to maintain high volume and high quality in a fast‑paced environment.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work with and through teams to achieve results.
• Strong analytical and decision‑making ability.
• Proficient computer skills.
• Availability to work overtime and on weekends.
• Ability to walk up to three miles each day.
• Requires standing for extended periods with frequent stretching, reaching, walking, stooping, pushing, and pulling in an environment that may be cold, hot, noisy, and wet, with fumes or odors due to vehicle maintenance.
• Must be able to lift up to 40 pounds independently; lifting mainly from knee to shoulder heights with occasional lifting from various levels.
• Requires use of safety equipment and PPE such as face shield or goggles, non‑slip shoes, gloves, mask, and other protective garments.

Legal Disclosures

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information.