Operations Manager | Regent Bank Amphitheatre

Legends Hospitality, LLC; United States; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision, life and disa

Paid vacation

401k plan

Job summary

Legends Global seeks a proactive venue operations supervisor to manage daily venue tasks at the Broken Arrow location. You will oversee event setup, breakdown, and general maintenance, ensuring safety and timely execution.

You will supervise operations staff, coordinate with events, security, and guest services, and ensure inventory and procurement meet event needs while upholding company policies and standards.

Qualifications

• High school diploma or GED and facilities ops experience.
• Strong organizational and safety-focus capabilities.
• Ability to read, interpret procedures and plans.
• Current driver’s license and reliable transportation.

Responsibilities

• Oversee daily venue operations including setup, breakdown, and maintenance.
• Supervise and schedule operations staff to ensure coverage for events.
• Conduct pre/post-event walkthroughs and inspections for standards.
• Coordinate with internal departments to support logistics and resolve issues.
• Manage inventory and procurement for venue operations.
• Enforce safety protocols and compliance with regs and policies.

Skills

Facility operations

Leadership

Organization

Safety compliance

Education

High school diploma or GED

Facilities management courses

Driver's license

Tools

Ice installation

Equipment operation

Job description

LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE

The primary responsibilities are to book and develop events and manage event files. Candidate must be an initiative-taker, highly motivated, extremely organized and have a great personality.

Essential Duties and Responsibilities

• Oversee daily venue operations including event setup, breakdown, and general maintenance to ensure smooth execution and safety compliance
• Supervise and schedule operations staff, including custodial, maintenance, and event support teams, ensuring proper coverage for all events
• Conduct pre-event walkthroughs and post-event inspections to maintain facility standards and identify any repairs or improvements needed
• Coordinate with internal departments (e.g., events, security, guest services) to support overall event logistics and resolve operational issues
• Manage inventory and procurement of supplies, equipment, and materials needed for venue operations
• Enforce safety protocols and ensure all operational procedures align with local regulations and company policies

Supervisory Responsibilities

Employee will carry out supervisory responsibilities in accordance with ASM’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems. Scheduling of employees and payroll data input.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• A high school diploma or GED and at least one year of facilities operations experience
• Completion of facilities management courses or sports management courses is considered a strong plus, or an equivalent combination of education and experience
• Current driver's license is required

Skills and Abilities

• Read and interpret documents, procedure manuals, floor plans, assignment sheets, safety rules, operating and maintenance instructions for all areas of the department
• Possess any licenses, certificates or training required by company, local, state, or national authorities for the operation of the equipment found in the facility in all areas of the department
• Demonstrate knowledge in the practice and procedures related to all areas of custodial, event set up, tear down & change overs
• Demonstrate knowledge or willing to learn in the practice and procedures related to ice installation, preparation, and maintenance; typical methods and techniques for maintaining, repairing, and building ice; and treatment of water and hydraulic equipment
• Possess a thorough understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for all the types of events anticipated at the facility
• Work independently, exercising judgment and initiative
• Organize and prioritize to meet deadlines
• Work effectively under pressure and/or stringent schedule and produce accurate results
• Follow oral and written instructions and communicate effectively with others in both oral and written form
• Maintain an effective working relationship with clients, employees, exhibitors, patrons, tenants, and others encountered in the course of employment

COMPENSATION

• Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan

WORKING CONDITIONS

Location: Regent Bank Amphitheater Broken Arrow, OK

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.