Operations Manager (Non-Complex)

Walmart; Chesapeake (VA); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Discount Card

401(k) matching

Paid time off

Medical, dental, vision

Education benefits

Job summary

Walmart in Chesapeake, VA seeks a results-oriented leader to oversee community outreach and store operations. This role supports associates, mentors staff, and drives initiatives that align with Walmart's customer-first philosophy.

The position emphasizes service quality, policy compliance, and teamwork to achieve financial goals. The successful candidate will leverage live better U education pathways, lead multiple direct reports, and contribute to a thriving, inclusive workplace while

Qualifications

• Minimum Qualifications: 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• Preferred Qualifications: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University; experience supervising 5+ direct reports.

Responsibilities

• Initiates, directs, and participates in community outreach programs by supporting associates and managers.
• Models exceptional customer service standards and drives customer experience improvements.
• Assists store manager in driving financial performance and controlling expenses to meet sales targets.

Skills

Customer service

Supervisory experience

Retail knowledge

Team leadership

Education

2 years college

Bachelor's degree in Business Management

Job description

Position Summary...

What you'll do...

Initiates directs and participates in community outreach programs by encouraging and supporting associates and managers in serving as goodmembers of the community establishing and maintaining relationships with key individuals or groups in the community representing the company tovarious external organizations and championing companysponsored programs events and sustainability efforts to associates customers and thelocal communityEnsures compliance with company policies and procedures by holding hourly associates accountable analyzing and interpreting reportsimplementing and monitoring asset protection and safety controls maintaining quality assurance standards overseeing safety and operationalreviews developing and implementing action plans to correct deficiencies and providing direction and guidance on executing company programs andstrategic initiativesProvides supervision and development opportunities for hourly associates in assigned area by hiring training mentoring and actively listening toassociates assigning duties evaluating performance and providing recognition setting clear expectations communicating expectations consistentlyand effectively promoting a belonging mindset in the workplace and providing tour to teach feedback to ensure business goals are achievedModels and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives ensuring customer needs complaints and issues are successfully resolveddeveloping and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high quality customerexperienceAssists store manager in driving the financial performance of the Facility by ensuring that sales and profit goals are achieved reviewing andevaluating PL Profit Loss statements assisting the management team in controlling expenses to ensure they are indexed to sales developingand implementing plans to correct any deficiencies in financial performance and participating in analyzing economic trends and community needs forbudget forecastingCoordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholderssupporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability forand measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promotingcontinuous learningProvides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition andpromoting a belonging mindset in the workplaceEnsures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity byimplementing related action plans utilizing and supporting the Open Door Policy: and providing direction and guidance on applying these in executingbusiness processes and practices Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000BRespect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000BRespect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishmentsAct with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparentServe Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plansServe Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plansStrive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakesStrive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.

Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart .

The annual salary range for this position is $65,000.00 - $100,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

• Regional Pay Zone (RPZ) (based on location)
• Complex Structure (based on external factors that create challenges)

State Pay Differential:

This job has an additional differential to meet legislative requirements, where applicable.

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Primary Location...

673 CEDAR ROAD, CHESAPEAKE, VA 23322-0000, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

• Discount Card
• Get 10% off
• Walmart associates are eligible for a 10% discount card on most regular-priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.
• Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.
• Enjoy 401(k) matching and stock purchase plans.
• Paid time off
• Take a break as needed for vacation, sick leave, holidays, parental leave, and more.
• Medical, dental, vision, and wellness programs for you and your family
• Access mental health resources and assistance programs for life’s challenges
• Training, leadership programs, and clear paths to advance.
• Imagine a workplace surrounded by innovation. At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.
• Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.
• With amenities like on-site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work-life balance isn’t just a goal—it’s a reality.
• Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.
• Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small-town charm and big-city amenities.
• Join us at Walmart and grow your career alongside a community that feels like home.
• This isn’t just a workplace—it’s a destination for leaders eager to make a difference.