Operations Manager, MRO/MRT Services

Clay Lacy Aviation; United States; On-site; USD 165,000 - 200,000; Full time

Benefits offered by this job

Sign-on bonus

Comprehensive benefits package

Job summary

Clay Lacy Aviation in Costa Mesa, CA, seeks a senior maintenance leader to oversee the daily operations of the maintenance department for our business jet fleet. Ensure quality, compliance with Part 145, and timely completion of aircraft maintenance while managing budgets and staffing to meet safety and service goals.

The role requires 2+ years of MRO management in business aviation, an A&P certificate, and a preferred bachelor’s degree in Business or Aviation Management.

Qualifications

• A&P certificated with a minimum of 5 years of experience in corporate aviation maintenance.
• Minimum of 2 years of MRO management with a business aviation company.
• Bachelor's degree in Business or Aviation Management preferred.

Responsibilities

• Oversee the daily operations of the maintenance department.
• Ensure and monitor quality of work performed by all maintenance employees.
• Assist in developing capital and operating budgets.
• Ensure all aircraft maintenance is scheduled and completed timely and efficiently.
• Maintain staffing levels and resources to comply with regulations and operations.
• Solicit staff feedback to improve procedures and customer satisfaction.
• Review applications, interview candidates, and approve hires as needed.
• Participate in Customer Project Manager duties during growth phases.
• Perform hands-on maintenance on managed and transient aircraft.

Education

A&P Certification

Bachelor's degree in Business or Aviation Management

Job description

At Clay Lacy Aviation , we've built a legacy of excellence by combining innovation, safety, and exceptional service. We're looking for people who share our passion for aviation and our commitment to doing the right thing. Here, curiosity and continuous learning are valued, and teamwork is essential. If you're ready to contribute your skills in a supportive, high-performing environment where every detail matters, you'll find opportunities to grow your career and be part of shaping the future of private aviation.

Why This Role Exists

Location: Costa Mesa, CA | KSNA

Compensation: $165,000.00 - $200,000.00, eligible for Clay Lacy Aviation comprehensive benefits package

Sign-on bonus : $3,500.00

Core Ownership

• Daily operations of the maintenance department.
• All Repair Station operations conducted in compliance with 14 CFR Part 145.
• Capital and operating budgets (assists in development) and the budget for manpower requirements.
• Quality of work performed by all maintenance employees.
• Timely and efficient scheduling and completion of all aircraft maintenance.
• Regulatory compliance of Repair Station personnel with Federal, State and Local Regulations.
• Sound business relationships with business jet OEMs.
• Hiring approval for technicians and support staff.

Essential Responsibilities

• Oversee the daily operations of the maintenance department.
• Ensure and monitor quality of work performed by all maintenance employees.
• Assist in developing capital and operating budgets.
• Ensure all aircraft maintenance is scheduled and completed timely and efficiently.
• Ensure adequate resources are available to comply with Federal, State and Local Regulations; maintain trained staffing levels commensurate with operations conducted; and acquire and maintain adequate housing, material, equipment/tooling, and technical data.
• Solicit feedback from staff for development of new concepts regarding procedures, facility improvements, processes, and information to ensure customer satisfaction and business goals are met.
• Ensure that Repair Station personnel follow the regulations.
• Monitor and maintain the budget for manpower requirements.
• Review applications, interview candidates, and approve the hiring of technicians and support staff as needed.
• Participate and assist with Customer Project Manager functions and duties through the initial growth phase, as needed.
• Perform hands‑on maintenance on managed and transient aircraft through the initial growth phase.
• Schedule and plan maintenance for managed and transient aircraft.Perform other job‑related duties as assigned or required by the Vice President of Maintenance.

Decision Rights and Success Measures

Decision Rights

• Has responsibility for and authority over all Repair Station operations conducted in compliance with 14 CFR Part 145.
• Approves the hiring of technicians and support staff as needed.
• May delegate all duties assigned; however, such delegation does not relieve overall responsibility.

Success Looks Like

• Meet budgeted Sales and Revenue for the 145 Repair Station business line.
• Meet defined Safety metrics for the business line and other KPIs as identified.
• Meet defined Customer Service metrics.
• Meet budgeted EBITDA and Gross Margin for the Aircraft Maintenance business line.

Leadership Expectations

• Demonstrate excellent verbal and written communication skills.
• Assist with CLA strategic planning and execution.
• Develop and implement a development plan to sustain growth and profitability.
• Establish sound business relationships with business jet OEMs.
• Model CLA's vision - great people, providing an exceptional aviation experience - and mission to provide the highest level of safety, service and value to our clients.

Required Education and Experience

• Minimum of 2 years of MRO management with a business aviation company.
• A&P certificated with a minimum of 5 years of experience in corporate aviation maintenance.

Preferred Qualifications

• Bachelor's degree in Business or Aviation Management.

Supervisory Responsibilities

• Direct a team of supervisors and technicians to comply with maintenance operations as requested by the customers.
• Conduct performance reviews for employees assigned under the position's leadership.

Work Environment, Physical Requirements and Travel

• Regular, punctual attendance is an essential function of this role.

Safety and Compliance

• Comply with all Clay Lacy Aviation safety policies, airport rules, regulatory requirements, and applicable federal, state, and local laws.
• Maintain confidentiality and exercise sound judgment with sensitive Clay Lacy Aviation, employee, customer, financial, and strategic information.
• Complete required Cl