Operations Manager: Lead a Fast-Paced Retail Team (On-Site)

Plato's Closet - TSRH; Town of Brookfield (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Plato's Closet Brookfield is seeking an Operations Manager to lead a busy, high-performing store. This on-site role manages a team of 20-25, ensures inventory is accurate, merchandising is strong, and sales targets are met.

You are a hands-on leader who communicates clearly, makes quick decisions, and thrives in a fast-paced, team-oriented environment with a focus on store profitability and excellent customer experience.

Qualifications

• Strong organizational skills and the ability to prioritize in a fast-paced environment.
• Effective communication and confidence leading and supporting a team.
• Initiative, sound judgment, and a willingness to take responsibility.
• Dependability, a strong work ethic, and consistent follow-through.

Responsibilities

• Oversee daily store operations, lead and motivate team members, and ensure the store runs efficiently while meeting performance goals.
• Assign responsibilities, communicate expectations, and ensure consistent follow-through.
• Oversee inventory flow, replenishment, and merchandising to maintain an organized, visually appealing sales floor.
• Use business reports to monitor performance, identify priorities, and support sales and profitability.
• Coordinate team activities and maintain productivity in a busy, high-volume environment.
• Identify operational challenges, develop effective solutions, and implement improvements to support store performance and profitability.
• Maintain store standards while creating a positive experience for customers and employees.

Skills

Leadership

Team leadership

Inventory management

Communication

Organizational skills

Dependability

Job description

Plato's Closet Brookfield is seeking an Operations Manager to lead a busy, high-performing store. This on-site role manages a team of 20-25, ensures inventory is accurate, merchandising is strong, and sales targets are met.

You are a hands-on leader who communicates clearly, makes quick decisions, and thrives in a fast-paced, team-oriented environment with a focus on store profitability and excellent customer experience.