Operations Manager II

Geisinger; Kingston (Luzerne County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Healthcare benefits

Vision coverage

Dental coverage

Domestic partner benefits

Job summary

Geisinger is seeking an Administrative Leader to provide operational leadership and fiscal oversight for assigned departments. You will act as a liaison with external stakeholders and help shape policies, budgets, and strategic plans to drive performance and quality of care.

Responsibilities include managing financial performance, developing business plans, and ensuring regulatory compliance while guiding staff development and patient safety training.

Qualifications

• Bachelor’s Degree is required.
• Minimum of 3 years of managerial/supervisory experience.
• Minimum of 3 years in healthcare.

Responsibilities

• Provides operational accountability and administrative leadership for assigned areas.
• Serves as department liaison with outside constituents and participates in management forums.
• Collaborates in developing, revising, and auditing department policies and procedures.
• Develops business plans including budgets, facilities and capital analyses, market analyses and growth plans.
• Oversees development and implementation of all strategic and tactical operational plans.
• Responsible for financial performance of all assigned areas.
• Implements activities to educate and focus staff on key performance indicators.
• Directs and monitors staff development and patient safety education.
• Ensures compliance with regulatory requirements in collaboration with performance improvement staff.
• Manages purchasing, inventory, and ordering as needed.

Skills

Operational leadership

Budgeting

Regulatory compliance

Staff development

Performance improvement

Communication

Team collaboration

Patient safety training

Education

Bachelor’s Degree

Job description

Job Summary

Provides administrative leadership assistance to the operations of assigned department(s). Responsible for business and market development and all regulatory activities.

Job Duties

• Provides operational accountability and administrative leadership for assigned areas.
• Serves as department liaison with outside constituents and as an active participant in assigned management forums.
• Collaborates in developing, revising, and auditing all department policies and operational procedures.
• Develops business plans (i.e., budgets, facilities and capital analyses, market analyses, growth plans, operational contingency plans, information systems).
• Oversees the development and implementation of all strategic and tactical operational plans.
• Responsible for the financial performance of all assigned areas.
• Develops, implements, and achieves budgets and provides input into business plans, financial pro‑formas, and operational contingency plans.
• Implements activities and tools that consistently educate and focus staff on key performance indicators.
• Facilitates active engagement and communication with department staff via formal meetings and informal interactions.
• Handles all employee relations activities (i.e., coaching, counseling).
• Assists with related activities for physician staff.
• Assesses staff and facilitates skill development for all personnel as needed.
• Leads and monitors annual staff patient safety education.
• Directs and monitors ongoing compliance with regulatory requirements in collaboration with performance improvement staff.
• Monitors all incidents and ensures all events are reported immediately.
• Directs department activities to meet patient access and efficiency goals.
• Guides outpatient care management activities.
• Participates on teams designed to improve care.
• Directs preventative maintenance and repair of facilities, equipment and grounds, monitors and maintains interior and exterior cleanliness and aesthetics of facilities, and implements appropriate security measures.
• Coordinates purchasing activity, including monitoring inventory and supervising the ordering of items as needed.

Position Details

Education: Bachelor’s Degree (Required)

Experience: Minimum of 3 years Managerial/Supervisory (Required); Minimum of 3 years Healthcare (Required)

Certification(s) and License(s): None specified.

Benefits

We offer healthcare benefits for full‑time and part‑time positions from day one, including vision, dental and domestic partners.

EEO Statement

We are proud to be an affirmative action, equal‑opportunity employer and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.