Operations Manager I

MUSC Health; Charleston (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

The Operations Manager role at the Medical University Hospital Authority (MUHA) requires leading operational analyses and providing data-driven guidance to optimize anesthesia ICCE performance. The position reports to the ICCE Operations Director and works with MUHA leadership to drive strategic initiatives and improve outcomes across MUSC Health System.

Candidates should have a Master's degree in health administration or business administration and 3–5 years of progressive leadership

Qualifications

• Master's degree in health administration or business administration is required.
• Strong ability to lead cross-functional teams and manage complex operations.
• Experience with data-driven decision making and performance metrics preferred.

Responsibilities

• Lead operational analyses to inform clinical, operational, and financial decisions.
• Collaborate with ICCE leadership and MUHA stakeholders to implement initiatives.
• Develop and sustain strategic plans and programs to improve performance and growth.
• Manage complex projects, ensuring on-time delivery within scope and budget.

Skills

Project management

Data analysis

Operational leadership

Stakeholder engagement

Education

Master's degree in health administration or business administration

Job description

Job Description Summary

Job Description

The Operations Manager reports directly to the designated Integrated Center of Clinical Excellence (ICCE) Operations Director for Anesthesia. Under limited supervision, this position provides operational leadership, project management, and data-driven analyses to support the achievement of clinical, operational, and financial goals within the ICCE. The Operations Manager is responsible for delivering accurate, reliable, standardized, and actionable analyses, including contribution margin and operational performance metrics, to inform strategic decision-making and organizational priorities.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC000266 CHS - Anesthesia (ART)

Pay Rate Type

Salary

Pay Grade

Health-28

Scheduled Weekly Hours

40

Job Description

The Operations Manager reports directly to the designated Integrated Center of Clinical Excellence (ICCE) Operations Director for Anesthesia. Under limited supervision, this position provides operational leadership, project management, and data-driven analyses to support the achievement of clinical, operational, and financial goals within the ICCE. The Operations Manager is responsible for delivering accurate, reliable, standardized, and actionable analyses, including contribution margin and operational performance metrics, to inform strategic decision-making and organizational priorities.

Serving as a key operational partner, the Operations Manager collaborates closely with the ICCE System Administrative Officer, ICCE Chief, ICCE Operations Director, and the Director of MUHA Anesthesia Providers & Support Personnel to develop, implement, and sustain initiatives that advance operational excellence, quality outcomes, provider engagement, and organizational growth across the MUSC Health System.

This position functions as a strategic resource to ICCE leadership by supporting the development, execution, and operationalization of strategic business plans. Responsibilities include interpreting market, financial, and operational data; identifying opportunities for process improvement and performance enhancement; and translating strategic objectives into actionable operational and project plans.

Additionally, the Operations Manager leads and manages complex operational initiatives and special projects assigned by ICCE leadership, ensuring projects are completed on time, within scope, and aligned with system goals and performance expectations. Through effective stakeholder engagement, change management, and continuous process improvement, this role contributes to the overall success and growth of the Anesthesia ICCE.

Additional Job Description

• Education: Master's degree in health administration or business administration.
• Experience: 3-5 years progressive work experience

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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