Operations Manager, Division of Community Outreach & Engagement

University of Minnesota; Saint Paul (MN); On-site; USD 53,000 - 62,000; Full time

Benefits offered by this job

Comprehensive benefits package

Public Service Loan Forgiveness (PSLF)

Paid holidays and generous time off

Retirement plans with employer贡献

Job summary

The University of Minnesota School of Dentistry in Twin Cities seeks an Operations Manager for the Division of Community Outreach & Engagement. This on-site role supports dental, dental therapy, and dental hygiene student courses year-round, with a Monday–Friday, 8:00am–4:30pm schedule.

The successful candidate will oversee daily operations, coordinate affiliate partnerships, manage course-related activities, and handle grants, contracts, and compliance.

Qualifications

• BA/BS with 4 years of experience in operational management or equivalent
• Detail-oriented with strong organizational and documentation skills
• Ability to work independently and take initiative
• Follow detailed procedures and ensure accuracy in documentation and data
• Able to manage multiple tasks, adapt to changing stakeholder needs
• Dedication to inclusive excellence and strong written/spoken communication

Responsibilities

• Plan, coordinate, evaluate, and direct designated operations with leadership input
• Develop and supervise contracted services with community-based providers
• Draft and produce mass communications to students, faculty, and partners
• Assist in grant proposals and grant management activities including data collection and reports
• Manage accreditation paperwork and compliance with funding requirements
• Draft, negotiate, and manage contracts and affiliation agreements
• Onboard new affiliate sites and faculty and support accreditation processes
• Develop partnerships with diverse stakeholders and represent the Division publicly
• Deliver presentations and reports for funders and partners
• Support course administration and student rotation placement
• Support special events and outreach lectures and community activities
• Attend related committees as assigned by the Division Director
• Contribute to a respectful, inclusive environment

Skills

Organizational skills

Written communication

Independent work

Time management

Adaptability

Interpersonal communication

Education

BA/BS with 4 years of experience in operational management

Job description

Twin Cities

About the Job

The University of Minnesota School of Dentistry has an opening for an Operations Manager within the Division of Community Outreach & Engagement!

• The pay range is $53,497-$62,000, depending on the experience the finalist brings to the position.
• This job is on-site five days per week as it supports dental, dental therapy, and dental hygiene student courses year-round.
• Work Schedule: Monday-Friday (8:00am-4:30pm)

This dynamic position, within the Division of Community Outreach and Engagement, is responsible for managing the daily operations of the Division, encouraging and maintaining relationships with internal and external partners, and acting as a community liaison for the Division throughout the state and region.

The Operations Manager works closely with the Director to provide support in the development of new affiliate partners. This position leads the operational management of initiatives and activities. This role is responsible for the organization of division continuing dental education courses, special events, and high-level written communications and materials.

Community-Based Dental Education prepares dental, dental hygiene, and dental therapy students to deliver clinical care to all communities, and especially under-resourced patients, outside of the traditional school clinical settings.

Find out more about the work we do and our community-based dental clinics on our website!

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

Responsibilities include:

Operational Management (60%)

• Plan, coordinate, evaluate, and direct the designated operations through shared decision-making with the leadership team.
• Provide management and operational input on standard methodologies. Develop and supervise contracted services with community-based providers.
• Write or collaborate on the production of all Division mass communication materials to students, faculty, and affiliate partners.
• Assist the Director in planning, writing, and implementing grant proposals and lead grant management activities, including data collection and filing reports.
• Manage all accreditation paperwork including but not limited to site applications and calibration reports.
• Support the Director in ensuring compliance with funding requirements, if appropriate, such as time and effort reporting, budget reconciliation, grant results, and contract results.
• Draft, negotiate, manage, and execute all Division Affiliation Agreements, financial addenda, Professional Services Agreements, contracts, and other legal documentation.
• Onboard all new affiliate site partners and faculty and make sure the operational and educational needs of both parties are met. Lead the onboarding process through accreditation applications, data collection, scheduling calibration meetings, and reporting progress to leadership.
• Develop and support partnerships based on principles of mutual respect, trust, and openness to different perspectives. Foster positive working relationships with faculty, staff, students, people receiving services, other professionals, agencies, and the public.
• Participate in committees or community advisory boards related to education, oral health, or public engagement as assigned by the Director.
• Cultivate an environment that recognizes and respects cultural, lifestyle, and socioeconomic differences.
• Help craft, disseminate, and deliver presentations and reports for funders and internal/external partners. This includes public speaking and presentations to prospective students.

Course Administration (25%)

• Guide faculty at outreach affiliate sites to complete course evaluations of all students who rotate at those locations.
• Ensure completion of graduation requirements for students enrolled in Outreach Experience courses, the Indian Health Services/Tribal elective course, and any future courses to be developed. Enter grades, complete clinical progression reports, and communicate progress with students.
• Manage student onboarding requirements for affiliate sites.
• Collaborate with the school's schedulers, Student and Resident Affairs, Division Directors, Course Directors, and Center for Interprofessional Health colleagues to achieve success in student rotation placement and completion of course requirements.
• Attend committee meetings related to student courses as appointed by the Division Director.

Special Events Support (5%)

• Assist with operations for the Annual Outreach Dental Review, a two-day continuing dental education course for all Division faculty and adjunct faculty.
• Manage scheduled Community Outreach and Engagement lectures throughout the year as they relate to outreach courses; volunteer experiences; scholarship opportunities; student lunch and learns; Alumni, Admissions and Outreach Collaborative events.
• Attend health fairs, conferences, or community organization events as directed by leadership.

Other Duties as Assigned (10%)

Qualifications

Required Qualifications:

(Please detail all the required qualifications on your application materials).

• BA/BS with 4 years of experience in operational management, or a combination of related education and work experience to equal 8 years.
• Detail-oriented with demonstrated success organizing, prioritizing, and managing workflow.
• Ability to work independently and to take initiative.
• Skilled in following detailed procedures and ensuring accuracy in documentation and data.
• Able to perform a wide variety of tasks, adjust focus quickly as demands change, and adapt to varying stakeholder needs.
• Dedication to inclusive excellence.
• Outstanding verbal, written, and interpersonal communication skills.

Preferred Qualifications

• Experience in developing, managing, and completing legal documents such as contracts, affiliation agreements, and financial arrangements.
• Experience with grant-writing and/or grant management processes.
• Experience using Google Workspace.
• Prior employment in customer service.

About the Department

The Department of Primary Dental Care plays a significant role in creating the next generation of oral health care professionals for our state and region. We focus on the development of dental, dental therapy and dental hygiene students as they gain technical skills, apply knowledge gained from their classroom experiences and embody the values and critical thinking skills demonstrated by our world-class faculty.

The University of Minnesota School of Dentistry is the state's only dental school and the only dental school in the northern tier of states between Wisconsin and the Pacific Northwest. The School of Dentistry advances health through scientific discovery, innovative education, and the highest quality care for all communities. Our impact extends beyond dental offices to classrooms and clinics throughout the region. We educate dentists, dental specialists, dental therapists, dental hygienists, dental educators, and research scientists.

Pay and Benefits

Pay Range: $53,497 - $62,000; depending on education/qualifications/experience

Time Appointmen t: 100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the time, the initial pay may not reach the maximum of the range. This approach ensures that compensation reflects the value and unique contributions of each candidate while maintaining equity within our organization. As part of our commitment to fair and equitable compensation, please be aware that the salary offered to incoming candidates will be based on their individual credentials and experience.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About University of Minnesota

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.